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1.![]() | ![]() | Title: How to Manage the IT Helpdesk - A Guide for User Support and Call Center Managers by Noel Bruton ISBN: 0750649011 Publisher: Butterworth-Heinemann Pub. Date: 15 June, 2002 List Price: $47.95 Amazon.com Price: $47.95 |
2.![]() | ![]() | Title: How to Manage the IT Helpdesk : A guide for user support and call centre managers by Noel Bruton ISBN: 0750638117 Publisher: Butterworth-Heinemann Pub. Date: 18 August, 1997 List Price: $39.95 Amazon.com Price: $39.95 |
3.![]() | ![]() | Title: Effective User Support: How to Manage the It Helpdesk by Noel Bruton ISBN: 0077079531 Publisher: McGraw-Hill Osborne Media Pub. Date: March, 1996 List Price: $35.00 Amazon.com Price: $35.00 |
4.![]() | ![]() | Title: Managing the IT Services Process (COMPUTER WEEKLY PROFESSIONAL) by Noel Bruton ISBN: 0750657235 Publisher: Butterworth-Heinemann Pub. Date: May, 2003 List Price: $34.95 Amazon.com Price: $24.47 |
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