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Cover ImageTitle: How to Manage the IT Helpdesk - A Guide for User Support and Call Center Managers
by Noel Bruton
ISBN: 0750649011
Publisher: Butterworth-Heinemann
Pub. Date: 15 June, 2002
List Price: $47.95
Amazon.com Price: $47.95
2.
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Cover ImageTitle: How to Manage the IT Helpdesk : A guide for user support and call centre managers
by Noel Bruton
ISBN: 0750638117
Publisher: Butterworth-Heinemann
Pub. Date: 18 August, 1997
List Price: $39.95
Amazon.com Price: $39.95
3.
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Cover ImageTitle: Effective User Support: How to Manage the It Helpdesk
by Noel Bruton
ISBN: 0077079531
Publisher: McGraw-Hill Osborne Media
Pub. Date: March, 1996
List Price: $35.00
Amazon.com Price: $35.00
4.
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Cover ImageTitle: Managing the IT Services Process (COMPUTER WEEKLY PROFESSIONAL)
by Noel Bruton
ISBN: 0750657235
Publisher: Butterworth-Heinemann
Pub. Date: May, 2003
List Price: $34.95
Amazon.com Price: $24.47

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