1.
 |  | Title: The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value
by James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger
ISBN: 0684832569
Publisher: Free Press
Pub. Date: 01 April, 1997
List Price: $32.50
Amazon.com Price: $22.10 |
2.
|  | Title: The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees
by James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger
ISBN: 0743225694
Publisher: Free Press
Pub. Date: 31 December, 2002
List Price: $35.00
Amazon.com Price: $23.80 |
3.
|  | Title: Putting the Service-Profit Chain to Work (HBR OnPoint Enhanced Edition)
by James L. Heskett, Thomas O. Jones, Gary Loveman, W. Earl, Jr. Sasser, Leonard A. Schlesinger
ISBN: B00005REHU
Publisher: Harvard Business School Press
Pub. Date: 27 March, 2004
List Price: $7.00
Amazon.com Price: $7.00 |
4.
|  | Title: Spectrum Management for the 21st Century: A Report of the Csis Commission on Spectrum Management (CSIS PANEL REPORT)
by Robert Galvin, James Schlesinger, James A. Lewis
ISBN: 0892064374
Publisher: Center for Strategic & International Studies
Pub. Date: 01 October, 2003
List Price: $16.95
Amazon.com Price: $16.95 |
5.
|  | Title: George Washington (The American Presidents)
by Susan Dunn, James MacGregor Burns, Arthur M. Schlesinger, Richard Rohan
ISBN: 1559279931
Publisher: Times Books
Pub. Date: 07 January, 2004
List Price: $19.95
Amazon.com Price: $13.97 |
6.
|  | Title: Iraq: The Day After : Report of an Independent Task-Force Sponsored by the Council on Foreign Relations
by Thomas Reeve Pickering, James R. Schlesinger, Thomas R. Pickering, Eric Schwartz, Council on Foreign Relations
ISBN: 0876093276
Publisher: Council on Foreign Relations Press
Pub. Date: 01 May, 2003
List Price: $15.00
Amazon.com Price: $15.00 |
7.
|  | Title: The Service-Driven Service Company
by Leonard A. Schlesinger, James L. Heskett
ISBN: B00005RZ3J
Publisher: Harvard Business School Press
Pub. Date: 27 March, 2004
List Price: $6.00
Amazon.com Price: $6.00 |
8.
|  | Title: Rebuilding America's Military Strength: Recommendations For The New Administration
by James Schlesinger
ISBN: B00005YX9V
Publisher: The Heritage Foundation
Pub. Date: 01 January, 2002
List Price: $1.50
Amazon.com Price: $1.50 |
9.
|  | Title: America At Century's End
by James Schlesinger
ISBN: 0231069227
Publisher: Columbia University Press
Pub. Date: 15 October, 1989
List Price: $33.00
Amazon.com Price: $33.00 |
10.
|  | Title: Averting the Defense Train Wreck in the New Millennium (CSIS Report)
by Daniel Goure, Jeffrey M. Ranney, James R. Schlesinger
ISBN: 0892063505
Publisher: Center for Strategic & International Studies
Pub. Date: 01 March, 1999
List Price: $18.95
Amazon.com Price: $18.95 |
