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1. |  | Title: Staple Yourself to an Order by Benson P. Shapiro, V. Kasturi Rangan, John J. Sviokla ISBN: B00005RZ3V Publisher: Harvard Business School Press Pub. Date: 24 April, 2004 List Price: $6.00 Amazon.com Price: $6.00 |
| 2. |  | Title: Keeping Customers (The Harvard Business Review Book) by John J. Sviokla, Benson P. Shapiro ISBN: 0875843336 Publisher: Harvard Business School Press Pub. Date: March, 1993 List Price: $35.00 Amazon.com Price: $23.80 |
| 3. |  | Title: Seeking Customers (The Harvard Business Review Book) by Benson P. Shapiro, John J. Sviokla ISBN: 0875843328 Publisher: Harvard Business School Press Pub. Date: May, 1993 List Price: $35.00 Amazon.com Price: $23.80 |
| 4. |  | Title: Managing in the Marketspace by Jeffrey F. Rayport, John J. Sviokla ISBN: B00005RZ4X Publisher: Harvard Business School Press Pub. Date: 24 April, 2004 List Price: $6.00 Amazon.com Price: $6.00 |
| 5. |  | Title: Exploiting the Virtual Value Chain by Jeffrey F. Rayport, John J. Sviokla ISBN: B00005RZ5I Publisher: Harvard Business School Press Pub. Date: 24 April, 2004 List Price: $6.00 Amazon.com Price: $6.00 |
| 6. |  | Title: Seeking and Keeping Customers With Field Guide (2 Disks For Mac) by Benson P. Shapiro, John J. Sviokla, Harvard Business ISBN: 0875844421 Publisher: Harvard Business School Press Pub. Date: December, 1994 List Price: $49.95 Amazon.com Price: $49.95 |
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