1.
 |  | Title: Client Satisfaction Pays: Quality Service for Practice Success by Carin A. Smith DVM, Stephen W. Brown, Steven D. Wood, Sheryl J. Bronkesh, Anne Marie Nelson ISBN: 0941451712 Publisher: Amer Animal Hospital Assn Pub. Date: July, 1998 List Price: $44.00 Amazon.com Price: $44.00 |
2.
 |  | Title: Patient Satisfaction Pays: Quality Service for Practice Success by Stephen W. Brown, Anne-Marie Nelson, Sheryl J. Bronkesh, Steven D. Wood ISBN: 0834203944 Publisher: Jones & Bartlett Pub Pub. Date: April, 1993 List Price: $89.95 Amazon.com Price: $89.95 |
3.
 |  | Title: Promoting Your Medical Practice: Marketing Communications for Physicians by Stephen W. Brown, Andrew P. Morley, Sheryl J. Bronkesh, Steven D Wood ISBN: 0874894948 Publisher: Medical Economics Books Pub. Date: April, 1989 List Price: $49.95 Amazon.com Price: $49.95 |
4.
 |  | Title: Resolving Third World Conflict: Challenges for a New Era by Sheryl J. Brown, Kimber M. Schraub ISBN: 1878379178 Publisher: United States Institute of Peace Pub. Date: September, 1992 List Price: $21.95 Amazon.com Price: $21.95 |