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11. |  | Title: Marketing Research with Webcard and S P S S CD-Rom by PARASURAMAN ISBN: 0618404325 Publisher: Houghton Mifflin Co Pub. Date: 01 January, 1900 List Price: $130.76 Amazon.com Price: $130.76 |
| 12. |  | Title: Human Cognition : A Multidisciplinary Perspective by Indramani Singh, Raja Parasuraman ISBN: 0761992499 Publisher: Sage Publications Pub. Date: 24 November, 1998 List Price: $51.95 Amazon.com Price: $51.95 |
| 13. |  | Title: Event-Related Brain Potentials: Basic Issues and Applications by John W. Rohrbaugh, Raja Parasuraman, Ray Johnson ISBN: 0195048911 Publisher: Oxford University Press Pub. Date: September, 1996 List Price: $45.00 Amazon.com Price: $45.00 |
| 14. |  | Title: Automation and Human Performance: Theory and Applications (Human Factors in Transportation) by Raja Parasuraman, Mustapha Mouloua ISBN: 080581616X Publisher: Lawrence Erlbaum Assoc Pub. Date: June, 1996 List Price: $119.95 Amazon.com Price: $119.95 |
| 15. |  | Title: A Conceptual Model of Service Quality and Its Implications for Future Research (Report No 84-106) by A. Parasuraman, Valarie A. Zeithaml, Leonard L. Berry ISBN: 9992800364 Publisher: Marketing Science Institute Pub. Date: June, 1984 List Price: $18.00 Amazon.com Price: $18.00 |
| 16. |  | Title: Ama Educators' Proceedings Enhancing Knowledge Development in Marketing 1990 by William Bearden, A. Parasuraman ISBN: 0000040436 Publisher: Amer Marketing Assn Pub. Date: July, 1990 List Price: $50.00 Amazon.com Price: $50.00 |
| 17. |  | Title: Role of Women's Education in Shaping Fertility in India by Sulabha Parasuraman ISBN: 0836460014 Publisher: South Asia Books List Price: $21.50 Amazon.com Price: $21.50 |
| 18. |  | Title: Communication and Control Processes in the Delivery of Service Quality/Msi 87-100 by Zeithaml, Berry, Parasuraman ISBN: 9997443268 Publisher: Marketing Science Institute Pub. Date: August, 1987 List Price: $18.00 Amazon.com Price: $18.00 |
| 19. |  | Title: The Nature and Determinants of Customer Expectations of Service (Working Paper, Report No 91-113) by Valeria A. Zeithaml, Leonard L. Berry, A. Parasuraman ISBN: 9992847956 Publisher: Marketing Science Institute Pub. Date: June, 1991 List Price: $18.00 Amazon.com Price: $18.00 |
| 20. |  | Title: Service Quality by Valarie A. Zeithaml, A. Parasuraman ISBN: 0965711439 Publisher: Marketing Science Institute Pub. Date: April, 2004 List Price: $25.00 Amazon.com Price: $25.00 |
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