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1. |  | Title: Positively Outrageous Service by T. Scott Gross ISBN: 0446394688 Publisher: Warner Books Pub. Date: 01 April, 1994 List Price: $14.95 Amazon.com Price: $10.47 |
| 2. |  | Title: Outrageous!: Unforgettable Service...Guilt-Free Selling by T. Scott Gross, Scott Gross ISBN: 0814479863 Publisher: AMACOM Pub. Date: May, 1998 List Price: $19.95 Amazon.com Price: $13.97 |
| 3. |  | Title: Why Service Stinks...and Exactly What to Do About It! by T. Scott Gross ISBN: 0793176816 Publisher: Dearborn Trade Publishing Pub. Date: 01 November, 2003 List Price: $18.95 Amazon.com Price: $13.27 |
| 4. |  | Title: Microbranding: Build a Powerful Personal Brand and Beat Your Compe by T. Scott Gross, Al Ries ISBN: 0971007829 Publisher: Leading Authorities Inc. Pub. Date: 15 January, 2002 List Price: $24.95 Amazon.com Price: $24.95 |
| 5. |  | Title: How Go Get What You Want from Almost Anybody: Your Self-Defense Consumer Guide by T. Scott Gross ISBN: 1558743715 Publisher: Health Communications Pub. Date: November, 1995 List Price: $10.95 Amazon.com Price: $8.76 |
| 6. |  | Title: Borrowed Dreams: The Roughest, Toughest Jobs on the Planet...and What I Learned from Working Them by T. Scott Gross ISBN: 0967025206 Publisher: Our Time Press Pub. Date: 01 August, 1999 List Price: $24.95 Amazon.com Price: $24.95 |
| 7. |  | Title: Turn a Blind Eye: Border Rats and Bankers in a Jet Set Conspiracy by T. Scott Gross ISBN: 0942361717 Publisher: Master Media Pub. Date: November, 1995 List Price: $18.95 Amazon.com Price: $18.95 |
| 8. |  | Title: Wovon Kunden träumen. Geniale Ideen für einen umwerfenden Service. by T. Scott Gross ISBN: 3478244609 Publisher: MI Pub. Date: 01 July, 1999 |
| 9. |  | Title: Leading Your Positively Outrageous Service Team by T. Scott Gross ISBN: 1571010173 Publisher: Master Media Pub. Date: February, 1995 List Price: $12.95 Amazon.com Price: $12.95 |
| 10. |  | Title: Positively Outrageous Service: New and Easy Ways to Win Customers for Life by T. Scott Gross ISBN: 0942361407 Publisher: Master Media Pub. Date: October, 1991 List Price: $14.95 Amazon.com Price: $14.95 |
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