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Compare Prices		Cover ImageTitle: Harvard Business Review on Customer Relationship Management
by C.K. Prahalad, Patrica B. Ramaswamy, Jon R. Katzenbach, Chris Lederer, Sam Hill
ISBN: 1578516994
Publisher: Harvard Business School Press
Pub. Date: 15 January, 2002
List Price: $19.95
Amazon.com Price: $13.97

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