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1. |  | Title: At America's Service : How Your Company Can Join the Customer Service Revolution by Karl Albrecht ISBN: 0446393169 Publisher: Warner Books Pub. Date: 01 May, 1995 List Price: $13.99 Amazon.com Price: $13.99 |
| 2. |  | Title: The Power of Minds at Work: Organizational Intelligence in Action by Karl Albrecht ISBN: 0814407374 Publisher: American Management Association Pub. Date: 01 October, 2002 List Price: $24.95 Amazon.com Price: $17.46 |
| 3. |  | Title: Brain Power: Learn to Improve Your Thinking Skills by Karl Albrecht ISBN: 0671761986 Publisher: Fireside Books Pub. Date: 01 August, 1992 List Price: $14.00 Amazon.com Price: $11.20 |
| 4. |  | Title: Service America in the New Economy by Karl Albrecht, Ron Zemke ISBN: 0071377220 Publisher: McGraw-Hill Trade Pub. Date: 20 August, 2001 List Price: $24.95 Amazon.com Price: $24.95 |
| 5. |  | Title: The Service Advantage: How to Identify and Fulfill Customer Needs by Karl Albrecht, Lawrence Bradford ISBN: 1556232470 Publisher: McGraw-Hill Pub. Date: 01 October, 1989 List Price: $32.00 Amazon.com Price: $32.00 |
| 6. |  | Title: Teach Yourself Visual Basic: version 4 by Bob Albrecht, Karl Albrecht, Robert Albrecht ISBN: 0078820782 Publisher: McGraw-Hill Osborne Media Pub. Date: 01 December, 1995 List Price: $24.95 Amazon.com Price: $24.95 |
| 7. |  | Title: The Only Thing That Matters: Bringing the Power of the Customer into the Center of Your Business by Karl Albrecht ISBN: 0887305415 Publisher: Harpercollins Pub. Date: 01 May, 1992 List Price: $23.00 Amazon.com Price: $23.00 |
| 8. |  | Title: Corporate Radar: Tracking the Forces that Are Shaping Your Business by Karl Albrecht ISBN: 0814405045 Publisher: American Management Association Pub. Date: 01 October, 1999 List Price: $27.95 Amazon.com Price: $27.95 |
| 9. |  | Title: The Creative Corporation by Karl Albrecht, Steven Albrecht ISBN: 0870949292 Publisher: McGraw-Hill Pub. Date: 01 April, 1987 List Price: $24.95 Amazon.com Price: $24.95 |
| 10. |  | Title: Service America!: Doing Business in the New Economy by Karl Albrecht, Ron Zemke ISBN: 0870946595 Publisher: McGraw-Hill Pub. Date: 01 September, 1985 List Price: $32.50 Amazon.com Price: $32.50 |
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