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1. |  | Title: The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market by Michael Treacy, Fred Wiersema ISBN: 0201407191 Publisher: Perseus Publishing Pub. Date: January, 1997 List Price: $15.00 Amazon.com Price: $10.50 |
| 2. |  | Title: The New Market Leaders: Who's Winning and How in the Battle for Customers by Fred Wiersema ISBN: 0743204662 Publisher: Free Press Pub. Date: 10 September, 2002 List Price: $14.00 Amazon.com Price: $11.20 |
| 3. |  | Title: Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together by Fred Wiersema ISBN: 1888232420 Publisher: Knowledge Exchange Pub. Date: January, 1998 List Price: $14.95 Amazon.com Price: $14.95 |
| 4. |  | Title: Customer Service: Extraordinary Results at Southwest Airlines, Charles Schwab, Lands' End, American Express, Staples, and USAA by Fred Wiersema ISBN: 0887307728 Publisher: HarperCollins Pub. Date: September, 1998 List Price: $25.00 Amazon.com Price: $25.00 |
| 5. |  | Title: The Disney Way: Harnessing the Management Secrets of Disney in Your Company by Bill Capodagli, Lynn Jackson, Fred Wiersema ISBN: B00005S8OV Publisher: McGraw-Hill List Price: $21.95 Amazon.com Price: $15.37 |
| 6. |  | Title: L'Exigence du choix : Trois disciplines de valeur pour dominer ses marchés by Michael Treacy, Fred Wiersema ISBN: 2842111710 Publisher: Village Mondial Pub. Date: 21 January, 2002 |
| 7. |  | Title: Disney Way: Harnessing the Management Secrets of Disney in Your Company by Bill Capodagli, Lynn Jackson, Fred Wiersema ISBN: 0756752523 Publisher: Diane Pub. Pub. Date: 1999 |
| 8. |  | Title: Customer Service by Fred Wiersema ISBN: 0887309771 Publisher: HarperCollins Publishers Pub. Date: December, 2000 List Price: $13.00 Amazon.com Price: $13.00 |
| 9. |  | Title: El Mejor Socio Es Su Cliente by Fred Wiersema ISBN: 9701700112 Publisher: Prentice Hall Empresa Pub. Date: December, 1997 List Price: $20.40 Amazon.com Price: $20.40 |
| 10. |  | Title: Innovation: Breakthrough Ideas at 3M, DuPont, GE, Pfizer & Rubbermaid by John Kao, & Fred Wiersema Rosabeth Moss Kanter ISBN: 0788168959 Publisher: Diane Pub. Pub. Date: 1997 |
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