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1. |  | Title: Successful Customer Relationship Marketing by Merlin Stone, Bryan Foss ISBN: 0749435798 Publisher: Kogan Page Ltd Pub. Date: 01 September, 2001 List Price: $55.00 Amazon.com Price: $55.00 |
| 2. |  | Title: The Customer Management Scorecard: Managing CRM for Profit by Bryan Foss, Merlin Stone, Neil Woodcock ISBN: 0749438959 Publisher: Kogan Page Ltd Pub. Date: 30 December, 2002 List Price: $65.00 Amazon.com Price: $65.00 |
| 3. |  | Title: CRM in Financial Services: A Practical Guide to Making Customer Relationship Management Work by Merlin Stone, Bryan Foss, Merlin Stone ISBN: 0749436964 Publisher: Kogan Page Ltd Pub. Date: 21 August, 2002 List Price: $95.00 Amazon.com Price: $95.00 |
| 4. |  | Title: Up Close and Personal?: Customer Relationship Marketing @ Work by Merlin Stone, Neil Woodcock, Bryan Foss, Paul R. Gamble ISBN: 0749438312 Publisher: Kogan Page Ltd Pub. Date: 09 January, 2003 List Price: $39.95 Amazon.com Price: $39.95 |
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