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1. |  | Title: Inside the Minds: Industry CEOs on Customer Relationship Management (CRM) Software: CEOs from Reynolds & Reynolds, Harte-Hanks, Aspect & Other CRM Companies on the Keys to Profitable Customer Relationships by Richard Brock, Gregory J. Hanson, Michael Silton, Beatriz V. Infante, Kenneth D. Tuchman, Aspatore Books Staff, Aspatore.com ISBN: 1587621460 Publisher: Aspatore Books Pub. Date: July, 2003 List Price: $27.95 Amazon.com Price: $27.95 |
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