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1. |  | Title: Improving Patient Satisfaction Now: How to Earn Patient and Payer Loyalty by Anne-Marie Nelson, Steven D. Wood, Stephen W. Brown, Sheryl Bronkesh, Zachary Gerberg ISBN: 0834209225 Publisher: Jones & Bartlett Pub Pub. Date: 15 January, 1997 List Price: $81.95 Amazon.com Price: $81.95 |
| 2. |  | Title: Client Satisfaction Pays: Quality Service for Practice Success by Carin A. Smith DVM, Stephen W. Brown, Steven D. Wood, Sheryl J. Bronkesh, Anne Marie Nelson ISBN: 0941451712 Publisher: Amer Animal Hospital Assn Pub. Date: July, 1998 List Price: $44.00 Amazon.com Price: $44.00 |
| 3. |  | Title: On Becoming Birthwise by Anne Marie Ezzo, Sharon Nelson, Diane Dirks, Pam Harer, Sharon Augustson, Kathy Hoefke ISBN: 0971453268 Publisher: PRWIS Pub. Date: November, 2003 List Price: $12.95 Amazon.com Price: $10.36 |
| 4. |  | Title: Patient Satisfaction Pays: Quality Service for Practice Success by Stephen W. Brown, Anne-Marie Nelson, Sheryl J. Bronkesh, Steven D. Wood ISBN: 0834203944 Publisher: Jones & Bartlett Pub Pub. Date: April, 1993 List Price: $89.95 Amazon.com Price: $89.95 |
| 5. |  | Title: Desire Alone by Anne-Marie Alonzo, Lucille Nelson ISBN: 0889612382 Publisher: Women's Press Pub. Date: January, 2001 List Price: $9.95 Amazon.com Price: $9.95 |
| 6. |  | Title: Managed Care in Europe: Managed Care Europe 2E by Anne-Marie Nelson ISBN: 1860674313 Publisher: FT Pharmaceuticals |
| 7. |  | Title: How to Make Bows: If You Think You Can't by Teresa Nelson, Anne-Marie Spencer ISBN: 156231551X Publisher: Hot Off the Pr Pub. Date: June, 1991 List Price: $6.95 Amazon.com Price: $6.95 |
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