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Title: Exzellenz in Dienstleistung und Vertrieb. Konzeptionelle Grundlagen und empirische Ergebnisse by Dieter Ahlert, Heiner Evanschitzky, Josef Hesse ISBN: 3-409-11951-5 Publisher: Gabler Verlag Pub. Date: 12 February, 2002 Format: Hardcover |
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