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Title: Service That Sells! the Art of Profitable Hospitality by Phil Roberts ISBN: 1-879239-00-0 Publisher: Pencom Pub. Date: 01 January, 1991 Format: Paperback Volumes: 1 List Price(USD): $16.95 |
Average Customer Rating: 5 (5 reviews)
Rating: 5
Summary: A FIVE STARS TOOL
Comment: This book it is exactly what it says it is. Easy tips that can help you to run your restaurant and improve the service you offer to your customers. It is more for the owner or the manager but it can be usefull to everybody who is working there even the barmen. I recomend it because of the easy language it uses and because it offers practical solutions to everyday problems.
Rating: 5
Summary: Money in your pocket!
Comment: My manager recommended this book to me. I started using the tips inside before I even finished the book. I saw a difference in my wallet immediately! This book makes your job as a waiter/waitress easier and more profitable. It pays for itself in the first night. I recommend it to all our new hires.
Rating: 5
Summary: A great buy
Comment: The best buy I have done since long time.. a hands on tool for hospitality and restaurant professionals.. Packed of tips, hints and the Truth.. I have started using some examples while still reading this book. I think a must for every manager and boss in this industry.. I learned a lot and opened my eyes again, remembered things forgotten and implemented tricks from the book.. this book is every cent worth spent.. And fun reading too.
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Title: Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners by Culinary Institute of America® ISBN: 0471380229 Publisher: John Wiley & Sons Pub. Date: 05 January, 2001 List Price(USD): $29.95 |
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Title: Mind Your Own Business: People, Performance, Profits by Jim Sullivan ISBN: 0971584907 Publisher: Indian Creek Press Pub. Date: January, 2002 List Price(USD): $16.95 |
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Title: The Waiting Game: The Essential Guide for Wait Staff and Managers by Mike Kirkham, Peggy Weiss, Bill Crawford ISBN: 1580083692 Publisher: Ten Speed Press Pub. Date: 15 June, 2002 List Price(USD): $16.95 |
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Title: Lessons in Service from Charlie Trotter by Ed Lawler, Edmund Lawler, Charlie Trotter ISBN: 1580083153 Publisher: Ten Speed Press Pub. Date: December, 2001 List Price(USD): $19.95 |
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Title: Work Smarter Not Harder : The Service That Sells! Workbook for Foodservice by Bill Nelson, Deborah Henckel ISBN: 1879239175 Publisher: Pencom Pub. Date: 01 November, 1998 List Price(USD): $9.95 |
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