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Title: Well No One's Ever Complained Before...: Or How to Be More Assertive by Judith Stewart, Shaun Williams ISBN: 1-84333-676-6 Publisher: Vega Books Pub. Date: 01 June, 2002 Format: Paperback Volumes: 1 List Price(USD): $14.59

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Average Customer Rating: 5 (1 review)

Rating: 5
Summary: Forget the jargon - learn to BE assertive.
Comment: This book was highly acclaimed by the British Psychological Society; and I can see why. It is aimed at the ordinary person who wants to be more assertive; and it gives real-life examples of how. Its a fun read and really useful