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Whole-Scale Change: Unleashing the Magic in Organizations

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Title: Whole-Scale Change: Unleashing the Magic in Organizations
by Dannemiller Tyson Associates
ISBN: 1-57675-088-4
Publisher: Berrett-Koehler Pub
Pub. Date: 30 November, 2000
Format: Paperback
Volumes: 1
List Price(USD): $44.95
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Average Customer Rating: 4.71 (7 reviews)

Customer Reviews

Rating: 5
Summary: This process really works -- the book shows you how!
Comment: Relevant to my review is the fact that I was fortunate enough to intern with Kathie Dannemiller 20 years ago, when she was developing and applying her processes to improving student services at the University of Michigan. With this perspective, I can really appreciate the value of Whole-Scale Change, and attest to the reader about its value, as I have personally experienced it.

The book is full of the authors' collective wisdom, and rich material that walk the reader through their model for changing the whole organization. Their concept of "One Mind, One Heart" is a great metaphor for getting everyone in an organization aligned with Purpose, and is really the "magic" behind Whole Scale Change. When everyone is aligned, the entire organization pulls together in support of each other to achieve its purpose.

Another huge benefit of Whole Scale Change is that the organization automatically achieves team building at the same time it is re-creating itself.

Organizational development practitioners and human resources professionals should be very interested in this book. Add to that any management consultants who are trying to effect a "culture change."

For those who would like to apply this process -- your own personal style & integrity are so fundamental to successes that unless you can "walk the talk," don't even try it. Loving the work more than the money is a fundamental concept that a practitioner would have to have. Kathie Dannemiller especially is so real with clients that it helps them overcome barriers to openness, and enables the magic to happen.

A few other key concepts that resonate throughout the book:
"Action Learning" is another way of saying you have to "trust the process" to get the right results, even though the steps to get there might change along the way. Life is like that.

Remember that in large-scale organization change, none of this has been done with these people, under these conditions, which means you will have to also make adjustments in real-time (also known as "improvisation") to deal with realities and learnings from the group events. Whole Scale Change does an excellent job by allowing for this, and cites many examples to show what it looks like. Also, "Everyone's truth is the truth" - to believe this you have to have a sincere & abiding respect for people - that may not be possible for every organization's leaders, which will limit the results.

The book includes excellent references for further reading, and also great discussions on how Whole Scale was influenced by other practitioners (a thinking bibliography) were very valuable.

Rating: 5
Summary: Whole Scale Change
Comment: This is an excellent book! It pulls it all together. Answers many questions people often ask when involved with "Whole Scale Change" and thereby helps put our fears aside. Easy to read and well thought out. Bubbles with practical processes all can use. Shows why change can be very difficult if not done "Whole Scale". I really liked the phrase "Unleashing The Magic..." - it is so true. This book is definitely on my "A" list!

Lean Business Development Consultant

Rating: 4
Summary: Insightful!
Comment: If ever there was a book that sounded like it was written by a bunch of consultants it's this one. And - surprise - a look at the cover reveals that the author is none other than Dannemiller Tyson Associates, with about 15 people connected with the firm credited as contributors. With origins like these, it's no wonder that the book is chock full of phrases like, "If you facilitate a paradigm shift among enough microcosms, the entire organization will share the experience." But don't let the lame language scare you off. If you want to learn change management strategies, sooner or later you're going to have to pick up consultant-ese. Once you do, you'll be intrigued by the concepts set down in this book about whole-scale change and the use of microcosms in bringing about organizational change. In fact, we [...] strongly recommend this book for its innovative ideas, in spite of its tortured prose.

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