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Calming Upset Customer: Staying Effective During Unpleasant Situations (Fifty-Minute Series.)

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Title: Calming Upset Customer: Staying Effective During Unpleasant Situations (Fifty-Minute Series.)
by Rebecca L., Csp, Cmc Morgan
ISBN: 1-56052-669-6
Publisher: Crisp Pubns
Pub. Date: October, 2002
Format: Paperback
Volumes: 1
List Price(USD): $13.95
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