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Title: Emotional Intelligence Works: Developing "People Smart" Strategies (Crisp Fifty-Minute Book) by S. Michael, Ph.D. Kravitz, Susan D. Schubert ISBN: 1-56052-584-3 Publisher: Crisp Publications Pub. Date: 01 August, 2000 Format: Paperback Volumes: 1 List Price(USD): $13.95

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Average Customer Rating: 4 (1 review)

Rating: 4
Summary: Simple workbook for developing E.Q.
Comment: This "Crisp Fifty-Minute Book" covers five emotional intelligence skills: self-awareness skills, social skills, optimism, emotional control, and flexibility skills. Part 1 on "Think Smart" strategies covers self-awareness and optimistic thinking. Part 2 on "Be Smart" strategies covers social skills, emotional control and flexibility. These 5 skills are applied to organizations in Part 3 on "Work Smart" strategies.

Many simple self-assessment tools are given. They are actually more specific behavioral descriptions of these 5 skills.
There is a STEP model, classifying people as Stable, Thorough, Emotional or Pusher with each type's strengths and weaknesses, motivations, and communication strategies in dealing with each.

Emotional intelligence is talked about a lot. It helps to get a better understanding of that through more detailed behavioral descriptions and exercises for self-awareness and change, even if they are over-simplified.

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