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Title: Corporate Renaissance: The Art of Reengineering by Kelvin F. Cross, John J. Feather, Richard L. Lynch ISBN: 1-55786-471-3 Publisher: Blackwell Publishers Pub. Date: May, 1994 Format: Paperback Volumes: 1 List Price(USD): $35.95

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Average Customer Rating: 5 (2 reviews)

Rating: 5
Summary: The best handbook
Comment: The book is crisply written, and gives some remarkably clear insights and advice on reengineering. It also provides some useful, applicable tools (process maps, LP diagrams) to make an effort more effective. Advice includes service quality design, organizing a reengineering effort, and implementation. All is invaluable.

I stongly recommend this book.

Rating: 5
Summary: Still waiting for your next book
Comment: Where's the great editorals from some leading authors and experts in the field ? Just started to re-read. Great stuff for those spearheading a re-engineering project. Still awaiting your next text/book from the trio of Kelvin, Rich and John.

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