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Title: Managing Change in the Workplace: A 12-Step Program for Success by Ralph L. Kliem, Irwin S. Ludin, Paul Dinovo ISBN: 0-9664286-1-7 Publisher: Hnb Pub. Pub. Date: 01 November, 1999 Format: Paperback Volumes: 1 List Price(USD): $14.95

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Average Customer Rating: 3.6 (5 reviews)

Rating: 1
Summary: Managing change in the work place
Comment: Well, if you consider what these authors have to say, and if you've read other management books, you'll see it's simply the same thing just another way of saying it! No, I returned my book ... and purchased something with substance. I was indeed very disapointed with the amateurish writing style and research ' haven't you guy's heard of editors?

Rating: 3
Summary: EFFECTIVEHELP ADDRESSING TOUGH BUSINESS PROBLEMS
Comment: EFFECTIVELY ADDRESSES THE HOT TOPIC IN MANAGMENT SKILLS TODAY. THE BOOK ILLUSTRATES AND EXAMINES BOTH THE NATURE OF NORMAL HUMAN RESISTANCE TO CHANGE, AND THE DYNAMICS OF THE PROBLEM SOLVING PSYCHOLOGY NECESSSARY TO OVERCOMING THAT RESISTANCE. WRITTEN IN AN EASY, AMUSING, AND INCISIVE STYLE, THE BOOKS ESPOUSES A STEP BY STEP METHODOLOGY THAT IS BOTH USEFULLY COMMPREHENSIBLE AND COMPREHENSIVE. AVOIDING ELABORATE AND PEDANTIC LANGUAGE OR SOLUTIONS, IT MAKES FOR ESSENTIAL BUSINESS READING.

Rating: 4
Summary: Helpful management tool--with some chuckles thrown in
Comment: As the forward of the book says, no one like change--except maybe a baby with a wet diaper. This book talks about how to work with people to bring change to an organization. Sounds pretty basic, but as the reader discovers, there are all kinds of problems waiting around the corner.

This book is unusual in that it's not so much about how to chagne your employees as it is about helping them embrace change for good reasons that they already have though may not be fully aware of. (Echos of Deming's belief that workers really do want to produce quality products if they can only be enabled.)

The approach that the authors use may seem a little on the lighthearted side, but it is probably as effective a way as any for getting the points across. It's the kind of book you could safely give associates as a "light read" without making them feel that they are being lectured to.

I have read Kliem and Luden's other book, The Noah Project, and this book, while similar in some ways, is better done. All in all, it's a worthwhile contribution to the HR side of management.