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The Heart of Coaching: Using Transformational Coaching to Create a High-Performance Culture (2nd Edition)

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Title: The Heart of Coaching: Using Transformational Coaching to Create a High-Performance Culture (2nd Edition)
by Thomas G. Crane, Lerissa Patrick
ISBN: 0-9660874-3-7
Publisher: F T A Pr
Pub. Date: July, 2002
Format: Paperback
List Price(USD): $22.95
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Average Customer Rating: 4.92 (12 reviews)

Customer Reviews

Rating: 5
Summary: Create and Sustain a Competitive Advantage
Comment: The Heart of Coaching is a current and practical guide that demonstrates how coaching is the heart of leadership that creates and sustains an organization's competitive advantage. Every reader will understand why this coaching model is necessary to create a "high-performance, feedback-rich" culture. Most important for the busy manager, the author shows exactly how to do that. Many writers have emphasized the importance of a learning organization for flexible responses to changing demands. Crane highlights the key role of coaching so that managers can "walk the talk." If you only want one book on managerial coaching, make it this one. It's superior.

Rating: 5
Summary: Simply the Best Book on Coaching Available
Comment: Tom Crane's The Heart of Coaching provides easy to read and even easier to apply principles of coaching and leadership. The integration of logical and heartfelt approaches assures successful implementation. It is a great example of how to treat people with care and respect while getting results.

I found each chapter to be full of useful and thought provoking material for the coach and manager alike. The distinctions between a boss and a coach on page 121 are excellent. In fact, I've posted them in my office to remind me daily.

Every time I pick up this book I find pearls of wisdom, what makes the book unique is how the author presents them in such a user-friendly manner. I found reading this book easy and informative. I find applying what I learned profound.

The quotes sprinkled throughout the book are an added bonus.

This is a must read for anyone who wants to be more effective interacting with others!

Rating: 5
Summary: Life Changing Skills
Comment: As a senior manager with a major international manufacturing entity, I am continually educating my superiors, peers and subordinates about the value of developing exceptional coaching skills. After extensive research, The Heart of Coaching was the written vehicle we chose to develop these skills within our organization.

The most important aspect of this work, that sets it apart from all others, is it's focus on changing yourself and your own behavior rather than changing others. It is written with a simplicity that creates immediate understanding of the most effective behaviors of leaders who combine "heart" with results.

The results in our organization have been astounding. Not just a change in the effectiveness of individuals, but a cultural evolution.

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