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Title: Managing Differences: How to Build Better Relationships at Work and Home by Daniel Dana ISBN: 0-9621534-3-5 Publisher: MTI Publications Pub. Date: January, 1998 Format: Paperback Volumes: 1 List Price(USD): $19.95

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Average Customer Rating: 5 (1 review)

Rating: 5
Summary: Brilliant analysis to be applied to everyday life.
Comment: Dana explains theories and philosophies dealing with conflict resolution that are applicable to every person's life. His examples are real life experiences that many readers will find familiar. It is hard to put this book down. Not only is it great for educational purpose, but this book should be used as a reference at any time. Everyone should become accustomed to the 4 Step Method. BRAVO!!

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