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Title: Value Added Customer Service: Every Employee's Guide for Creating Satisfied Customers by Tom Reilly, Thomas P. Reilly ISBN: 0-944448-10-0 Publisher: Motivation Press Pub. Date: 01 January, 1995 Format: Paperback Volumes: 1 List Price(USD): $5.00

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Average Customer Rating: 5 (1 review)

Rating: 5
Summary: A salespersons' bible
Comment: Straightforward/no boring tech language/any salesperson looking for some winning ways will find it here. It's about serving the customer and like doing it. It's a short book but it is packed with sincerety when it comes to doing what's right for the customer. I have read this book over and over again and the advice works!

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