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Title: Communication Gaps and How to Close Them by Naomi Karten ISBN: 0-932633-53-6 Publisher: Dorset House Publishing Company, Incorporated Pub. Date: 01 May, 2002 Format: Paperback Volumes: 1 List Price(USD): $33.95 |
Average Customer Rating: 5 (5 reviews)
Rating: 5
Summary: Mind Your Communication Gaps Now!
Comment: Naomi Karten's current work focuses on how to "mind the gap" between you and your audience. This advice is helpful whether your audience is one person or many, whether communications are in writing or in speech. Her advice goes deeper than the handy techniques she presents. She gives a wider view in analyzing the relationships, the context, and the internal states each of the participants (you the communicator and the listener or reader).
Her advice on understanding the other's perspective is a prime example of that depth. While making one's own case is necessary, understanding the other person's perspective is perhaps a more subtle requirement of communications.
I found this book not only helpful in my business communications, which the author targets, but also in the range of communications within my own personal life.
I recommend this book to all my business colleagues who struggle with the intention of good communciations and the results of poor communications.
Rating: 5
Summary: Close Your Communication Gaps Now!
Comment: Naomi Karten's current work focuses on how to "mind the gap" between you and your audience. This advice is helpful whether your audience is one person or many, whether communications are in writing or in speech. Her advice goes deeper than the handy techniques she presents. She gives a wider view in analyzing the relationships, the context, and the internal states each of the participants (you the communicator and the listener or reader).
Her advice on understanding the other's perspective is a prime example of that depth. While making one's own case is necessary, understanding the other person's perspective is perhaps a more subtle requirement of communications.
I found this book not only helpful in my business communications, which the author targets, but also in the range of communications within my own personal life.
I recommend this book to all my business colleagues who struggle with the intention of good communciations and the results of poor communications.
Rating: 5
Summary: Solid, real-world advice in a very readable style
Comment: This book is chock-full of immediately useful advice about making your communications count. It's not about "hurling words to and fro." It's about making your message count without overdoing it. Karten covers a wide range of communication media, from formal presentations, to e-mail, to team conflict.
Some of the advice wasn't new to me, but was a terrific reminder of the thought and effort that effective communication requires up front -- to avoid all the communication gaps that can take even more time later.
I especially enjoyed the antecdotes throughout the book that highlighted each point. I was amazed at how some of the people portrayed behaved and was humbled by how others reminded me of my own foibles.
Karten's advice relies on two basic principles: care that your message gets through and care about the other person's situation. This book gives the reader lots of practical tips on how to get the message across while building the relationship.
I'm recommending it to all my clients and peers who are constantly perplexed by the excessive time they spend communicating and the confusion and distrust that still persists.
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Title: Managing Expectations by Naomi Karten ISBN: 0932633277 Publisher: Dorset House Publishing Company, Incorporated Pub. Date: 01 January, 1994 List Price(USD): $27.95 |
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Title: Waltzing With Bears: Managing Risk on Software Projects by Tom Demarco, Timothy Lister ISBN: 0932633609 Publisher: Dorset House Publishing Company, Incorporated Pub. Date: 01 March, 2003 List Price(USD): $27.95 |
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Title: Becoming a Technical Leader: An Organic Problem-Solving Approach by Gerald M. Weinberg ISBN: 0932633021 Publisher: Dorset House Publishing Company, Incorporated Pub. Date: 01 September, 1986 List Price(USD): $29.95 |
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Title: Secrets of Consulting: A Guide to Giving and Getting Advice Successfully by Gerald M. Weinberg ISBN: 0932633013 Publisher: Dorset House Publishing Company, Incorporated Pub. Date: 01 January, 1986 List Price(USD): $29.95 |
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Title: An Introduction to General Systems Thinking by Gerald M. Weinberg ISBN: 0932633498 Publisher: Dorset House Publishing Company, Incorporated Pub. Date: 15 April, 2001 List Price(USD): $33.95 |
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