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Title: Total Quality Management in the Classroom: Blue Ribbon Standards for Teaching by James A. Hills, Ed.D. ISBN: 0-916449-00-9 Publisher: Fairplay Pub Co Pub. Date: February, 1999 Format: Paperback List Price(USD): $24.95

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Average Customer Rating: 5 (4 reviews)

Rating: 5
Summary: At last a new set of ideas about quality in the classrrom
Comment: James Hill introduces new methods to accomplish two important objectives: 1) To make the students more responsible for their own education and 2) to help the teacher track progress in continuous improvement. Hill's idea is quite simple, once he explains it. Using Bloom's Taxonomy as a guide, the teacher and the student track progress along each of a set of rubrics associated with Blooms defined levels of competence. His method of creating numerical scores provides the basis for a variant on statistical process control which provides significant information for the teacher, the students and anyone who wishes to make an evaluation. I have championed the four dimensions: knowledge, know-how, wisdom and character. Hills shows how to quantify progress in all four dimension. A first rate contribution to enhancing quality in education.

Rating: 5
Summary: Makes TQM and Bloom relevant and exciting!
Comment: Imagine a classroom where the best features of small group learning, peer assistance and coaching, non-graded curriculum, and student responsibility all come together, and you may well be dreaming of a class operting with a Total Quality Management system. Once you read Jim Hills' TQM in the Classroom, you won't have to imagine such a place...you'll be able to implement the system and make it a reality! I read the first thirty pages of this book late on a Friday afternoon. On Saturday morning I resumed reading, and somewhere around page forty I was hooked! My mind leapt to exciting classroom scenarios, and I had to pull myself back from the reverie to continue reading. Not the usual reaction to an educational theory text! Even the light-hearted conversation inserts and anecdotes bring added clarity to the focal point. Beginning with the basics of Bloom's Taxonomy of Learning, Dr. Hills moves step-by-step through the logic of the connection between Bloom and TQM. He challenges students and educators alike to abandon the traditional model of school that we have known for so long, and to move to a system that will not only improve student learning, but will also facilitate a smooth transition for students into the world of work. Dr. Hills describes a system that is so logical, so right for teaching and learning, that one has to assume we've simply not been seeing the forest for the trees. The reward for the educator, besides knowing the satisfaction of having better prepared students, is a smarter system of work, perhaps even less work. This book is a "must read" for anyone serious about education restructuring as we move into the next century.

Rating: 5
Summary: A highly useful text for teachers in all disciplines
Comment: Dr. Hills' book accomplishes a number of things of importance for instructors in all fields. First, it synthesizes Bloom's highly endorsed cognitive taxonomy with evaluation criteria in a TQM approach; the text's charts work with cognitive levels from factual up to analysis, synthesis, and finally to evaluation. Next, the book's synthesis is presented in writing that is clear, logically consistent, and precise, and the text demonstrates extensive reflection and precision of thought. In addition, its illustrative charts facilitate a flow from text referencing to evaluation activities for assessing student performance and for conferencing. Because of the clarity of langauge, an instructor can directly use an number of its charts. It innovatively underlines conceptual terms that are tied to its glossary. Dr. Hills' book is both a conceptual accomplishment and a convenient tool, a rare blend. I plan to use it in my teaching for these reasons. It is backed by a website published on its copyright page. Leigh Holmes, Ph.D., Professor of English, Cameron University.