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Business Japan: A Practical Guide to Understanding Japanese Business Culture

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Title: Business Japan: A Practical Guide to Understanding Japanese Business Culture
by Peggy Kenna, Sondra Lacy
ISBN: 0-8442-3552-0
Publisher: McGraw-Hill/Contemporary Books
Pub. Date: March, 1994
Format: Paperback
Volumes: 1
List Price(USD): $6.95
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Average Customer Rating: 3 (2 reviews)

Customer Reviews

Rating: 1
Summary: Aweful, pathetic, very short and waste of money
Comment: When you order this paperback and it arrives you see that it is only 53 pages. Now that may sound like a lot, but some pages have as little as 4 sentences. (Page 18 may have the record with 3 whole sentences on it.) The book is small and the print is very large. The first seven pages are generic introduction about business today without reference to Japan. The has about a dozen phrases in Japanese (goodbye is sayonara). No mention is made of things like gift-giving, how to exchange cards, tact, norms in socializing, when/if to bow, much about proper ettiquete, etc. Other books tout authors that have lived in Japan and worked with the Japanese for many years. Curiously, the bios of these authors make no mention of either having any experience in Japan what-so-ever or even having visited there. I could write this book based on one two-week visit or a quick read of any other book out there.

Seven bucks for something anyone visiting Japan could write in a few hours.

The other book I got for my visit to Japan (by Rowland) was a dense 300 or so pages with glossary, and dozens and dozens of contacts in Japan and the U.S. and advice on every conceivable subject.

I would advice you to get another book. There must be others.

I feel incredibly and utterly robbed.

Rating: 5
Summary: a true gem
Comment: I am a consultant helping US companies enter the Japanese market. Often, I am asked to recommend a book. This tiny book (paperback - 55 pages!) is one of the best presentations of the crucial cultural differences between Japanese and American business cultures. Its size is perfect for two purposes: slipping into your hip-pocket for quick referencewhile on the road (I can imagine its user excusing himself from a business meeting for a quick reference to the booklet in the bathroom stall: "he closed his eyes and smiled while listening to me! what does it mean?") and for rote memorization. In fact, memorizing its central chapters (Understanding Japanese Culture, Japanese Business Etiquette, and Japanese Gestures) is probably its best single use. The weakness of the book lies in its brevity: its ratio of meaning to words is very high and there are no illustrations or examples at all, making it very likely that the reader will miss something very important. The best way to deal with this risk, I think, is to read it over and over and to think very intensely about every sentence in those three chapters. Its second shortcoming from the point of view of our visitors is that the book contains no advice on how to enter the market and how to solve practical problems. Why that should be is easy to understand: the books aim is to help dispel misunderstandings and prevent cultural gaffes. And this aim it achieves superbly. At its price the book's well worth every penny.

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