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Title: The Five Star Church: Helping Your Church Provide the Highest Level of Service to God and His People by Stan Toler, Alan Nelson ISBN: 0-8307-2323-4 Publisher: Gospel Light Pubns Pub. Date: 01 February, 1999 Format: Hardcover Volumes: 1 List Price(USD): $17.99

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Average Customer Rating: 4 (4 reviews)

Rating: 5
Summary: Finally some common sense.
Comment: Churches for too long have applied the Field Of Dreams mentality "If we build it, they will come." The result is churches all over America with mediocre faclilities, out-of tune pianos and a real lack of excellence.

Toler and Nelson use a great narrative to help church leaders understand the importance of excellence and offer some practical insights to help setup the building blocks required for church growth.

I highly recommend this book for any church leader - paid or volunteer - who would like to see their church move to the next level.

Rating: 1
Summary: Rigth Idea. Wrong Book
Comment: Who in the world would argue with the premise? First impressions matter. Churches should put forth excellence and expect excellence to most effectively reach new people. Sound advice.

The cover, flaps, and reviews make this book very appealing. What pastor or church leader wouldn't want to create an atmosphere of excellence in their church?

Unfortunately, the content doesn't deliver. The fictional story of a pastor being mentored in excellence and quality assurance by a successful hotel operator is just plain hokey. The authors interweave this story throughout each chapter, almost as if they assume the readers won't accept or comprehend the principles based solely on their merits. Real life examples would have been much more effective.

The other content in each chapter is good, but not groundbreaking. Most of the principles could just as easily be gleaned from the pages of good leadership journals and seminary textbooks.

The questions and answers in each chapter feel contrived at best. Often, they only serve to reiterate ideas already given twice before in the particular chapter.

The thesis is solid. Go the bookstore. Pick it up. Read the jacket. Read the introduction. Think of ways to improve quality and create excellence in your own setting; then put the book down and spend your money on something that delivers what it promises.

Rating: 5
Summary: 5 star review for the Five Star Church
Comment: Stan Toler and Alan Nelson have finally applied the principles of Total Quality Management to the place it's needed most, The Church. God asks for our best as disciples and stewards and their book is a great primer on how we can fullfil God's request. Even though the concept of TQM is complex and at times daunting to a novice they have explained it in simple, down to earth terms, which make it easy to understand, and more importantly makes sense to just about anyone. It's a great starting point for any pastor or ministry leader who is looking for a proven method to improve their ministries without gimicks or bells and whistles. If you want a sure fire way to take your ministry or church a higher level then this book is a "must read".