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Title: Writing Effective Policies and Procedures: A Step-By-Step Resource for Clear Communication by Nancy Campbell ISBN: 0-8144-7960-X Publisher: AMACOM Pub. Date: 01 January, 1998 Format: Plastic Comb Volumes: 1 List Price(USD): $60.00

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Average Customer Rating: 3 (4 reviews)

Rating: 4
Summary: Excellent. Easy to read or use as a reference.
Comment: No dry reading about theory here. Ms. Campbell has created a very useful tool.

Rating: 1
Summary: Poorly Written, Hard to Understand
Comment: I found this book hard to understand and it didn't follow any great pattern or flow.

Rating: 3
Summary: Useful, but a bit too general
Comment: The book is easy to read and understand. It provides helpful guidelines and background material to design procedures. It works a bit as a checklist, in order to remember all the elements in procedure writting. However, it's not meant for any particular industry, and is very general. I would have liked to find more specific examples, and maybe sections for particular industries.

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