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Administrative Assistant's and Secretary's Handbook

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Title: Administrative Assistant's and Secretary's Handbook
by James Stroman, Kevin Wilson, Jennifer Wauson, K. Wilson
ISBN: 0-8144-0784-6
Publisher: American Management Association
Pub. Date: 01 September, 2003
Format: Hardcover
Volumes: 1
List Price(USD): $34.95
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Average Customer Rating: 4.5 (6 reviews)

Customer Reviews

Rating: 5
Summary: Not to be missed by any serious professional
Comment: This second edition of Administrative Assistant's And Secretary's Handbook has been completely revised with 10 new chapters to cover netiquette, Internet security ,office ergonomics and other modern-day concerns of secretaries and office personnel. From Internet travel planning and PDAs to computer applications common to office procedures, Administrative Assistant's And Secretary's Handbook provides an important reference not to be missed by any serious professional.

Rating: 3
Summary: Okay
Comment: This is a book written in 1995 and yet there is a whole chapter on DOS and other outdated technology. No office still uses DOS! With the ever changing technology in today's world, the author would have been so much better off skipping that whole chapter. Letter formats and telephone etiquette will still apply ten years from now, but when talking of computers; today's newest is tomorrow's obsolete. So get this book for general office information but not to become computer savvy or to learn of the software businesses are now using.

Rating: 5
Summary: This has been such a help
Comment: I just started a job as a secretary and my boss was no help in ttraining. I was lost. A friend recommended this book and it has been a lifesaver!! It has all the details and hints. After a couple of weeks, I looked like a pro.

If you are a boss, buy this book and make it part of your training. If you are a secretary like me, buy it and hide it in the drawer and next time you're stumped, I bet you find the answer here.

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