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Title: Essential Managers: Negotiating Skills
by Tim Hindle, Robert Heller
ISBN: 0789424487
Publisher: Dk Pub Merchandise
Pub. Date: April, 1999
Format: Paperback
Volumes: 1
List Price(USD): $6.95
Amazon Price(USD): $6.95
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Average Customer Rating: 4

Customer Reviews

Rating: 5
Summary: For managers, but could be useful for anyone to read...
Comment: Tim Hindle is the founder of Working Words, a consulting firm specializing in business communications. He knows what it takes to negotiate and then close a deal. Negotiating Skills shows you how to start from a strong position and then find common ground. It also provides practical techniques to use when bargaining. The power tips included are helpful. You will find tips like:

"Do not concede ground unless you receive something in return." -pg. 49 "Be flexible-it is a sign of strength, not of weakness." -pg. 11

If you have been in a car accident and can't solve the case with your insurance company, you might want to look at the Arbitration section. If you need a third party, a mediator could also be useful. A section on body language enables you to determine the attitude of the person you are negotiating with.

A nice handy guide which you could give out to all the managers in your company. It would also be a nice gift for anyone who makes proposals to obtain new business. You will feel pretty confident after reading this book.

Rating: 3
Summary: Getting started in the negotiating world
Comment: Tim Hindle's book is an easy-to-use introduction to negotiating. This is the first book on negotiating that I've read. It is divided into three main chapters: Preparing, Conducting and Closing. It has a common sense approach and offers lots of tips including countering tactics for leading questions, intimidation, bluffing, threats or insults. It contains graphics and photographs in a clean design that help convey the ideas. I found the book was written for high level business negotiators, but most of the tips would be helpful in dealing with car dealers, gas stations, banks, stores, utility companies, or even a significant other. The book is a handy size for tucking away and reading a few pages at a time. It was an easy read.

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