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Title: The Flawless Consulting Fieldbook and Companion : A Guide Understanding Your Expertise by Peter Block, Andrea Markowitz, Andrea Markowitz ISBN: 0-7879-4804-7 Publisher: Pfeiffer Pub. Date: 22 October, 2000 Format: Paperback Volumes: 1 List Price(USD): $45.00 |
Average Customer Rating: 4 (4 reviews)
Rating: 5
Summary: Roadmap to consulting in the 21st century
Comment: This book deserves to be among the TOP 10 of business books of 2001. If you work as a consultant and want to learn your customers how to fish (in stead of giving them fish), BUY this book! If you have consultants walking around in your organisation, make sure they apply these principles!
After reading this, you'll understand why re-engineering processes fail, why the balanced scorecard isn't "the" solution", why teaching people skills sometimes has no impact, why implementing SAP is so hard and why people in companies are very sceptic if you suggest any of these "popular" solutions. In fact, all these solutions share the same underlying principle: some knowledge and procedures need to be added to the company to "fix" problems. This notion is wrong! Overcoming resistance to change has to do with giving people a chance to participate.
When studying projects of famous consultants and big 5 consulting comapnies, I have often wondered: "Why did the implementation of this project fail?" My first personal lesson was that PEOPLE matter more than methodology and tools. (I have been writing about this for years...).
Next to this first learning, I knew that it's not the consultants that have to bring the solution, it's the persons IN the organisation. And I have been looking for years for solutions to this paradox (being a consultant, that is). SO: methodology IS important: if you use a methodology which will mine the knowledge of the company as a WHOLE, you are the enabler of the change. As a consultant, you do not have to bring the CONTENT, the knowledge of WHAT needs to be changed, but you have to GUIDE the change process, and bring knowledge to the organisation so that they can change themselves. This book is one of the few that will really help you understand which processes are needed for this (many of the 30+ people that helped to write this book have a proven track record in this area).
If you don't know how to put systemic thinking into practice (or you think it's just about designing a solution with the system in mind), and/or if you haven't heard about whole-scale change, apreciative inquiry or the engagement paradigm, this is a good place to start: you will literally discover a new way of consulting, one that lives up to the title of this book and might even really enable "flawless" implementation processes.
And if putting this book into practice isn't flawless: go to the last chapter: Peter Block added a "trouble-shooting guide" that helps you get trough 12 common roadblocks.
Make consulting flawless, learn how to make people share THEIR solution.
Patrick E.C. Merlevede, co-author of "7 Steps to Emotional Intelligence"
Rating: 5
Summary: making sense of consulting
Comment: Peter Block's classic book's fieldbook and companion has an unusual structure and there lies it's USP. It looks at dilemmas and challenges that consultants face and also the tools that can be used.
If you want to know the innards of consulting, without getting caught up in brands, to delve into both the art and science, then read this book....it's a must for facilitators, trainers, process consultants of all hues and colors.
Rating: 1
Summary: Bedtime stories Consultants read their Children
Comment: I have the 2nd edition of Block's "Flawless" and find it an essential reference, true to its reputation. Disappointingly in this Companion many of the authors seem to treat the readers as a captive audience - at the level of first year college students. For example - a diatribe on Romeo and Juliet as an illustration of human diversity, or three pages of "my worse experiences" one of which transpired to be freezing on stage and losing the point. These type of chapters annoyed me and distracted me from some of the worthy contributions. So much so that I returned the book to the bookshop and asked for my money back - the first time I have done so in 30 years of buying management books. In my opinion this book is a dud riding on the coat tails of the previous 'flawless' success.
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Title: The Consultant's Toolkit: High-Impact Questionnaires, Activities and How-to Guides for Diagnosing and Solving Client Problems by Melvin L. Silberman, Mel Silberman ISBN: 0071362614 Publisher: McGraw-Hill Companies Pub. Date: 19 September, 2000 List Price(USD): $34.95 |
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Title: The Consultant's Quick Start Guide: An Action Plan for Your First Year in Business by Elaine Biech, Elaine Biech ISBN: 0787956678 Publisher: Pfeiffer Pub. Date: 09 May, 2001 List Price(USD): $19.95 |
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Title: Million Dollar Consulting: The Professional's Guide to Growing a Practice by Alan Weiss ISBN: 007138703X Publisher: McGraw-Hill Companies Pub. Date: 05 August, 2002 List Price(USD): $15.95 |
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Title: The Ultimate Consultant: Powerful Techniques for the Successful Practitioner by Alan Weiss ISBN: 0787955086 Publisher: Pfeiffer Pub. Date: 03 August, 2001 List Price(USD): $29.95 |
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Title: Getting Started in Consulting by Alan Weiss, Alan Weiss ISBN: 0471384550 Publisher: Wiley Pub. Date: 15 January, 2000 List Price(USD): $19.95 |
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