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Title: Customer Service and the Telephone by Dennis Becker, Paula Borkum Becker ISBN: 0-7863-0224-0 Publisher: McGraw-Hill Trade Pub. Date: 01 May, 1994 Format: Paperback Volumes: 1 List Price(USD): $10.95 |
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Title: Great Customer Service on the Telephone (The Worksmart Series) by Kristin Anderson ISBN: 081447795X Publisher: American Management Association Pub. Date: 01 November, 1992 List Price(USD): $10.95 |
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Title: Telephone Skills from A to Z: The Telephone "Doctor" Phone Book (Fifty-Minute Series Book) by Nancy J. Friedman ISBN: 1560525800 Publisher: Crisp Publications Pub. Date: 01 June, 2000 List Price(USD): $13.95 |
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Title: Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone by Stephen Coscia ISBN: 1578200466 Publisher: CMP Books Pub. Date: November, 1999 List Price(USD): $15.95 |
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Title: Powerful Telephone Skills: A Quick and Handy Guide for Any Manager or Business Owner (Business Desk Reference) by Editors of Career Press ISBN: 1564141071 Publisher: Career Press Pub. Date: 01 July, 1993 List Price(USD): $10.99 |
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Title: The Big Book of Customer Service Training Games by Peggy Carlaw, Vasudha K. Deming ISBN: 0070779740 Publisher: McGraw-Hill Trade Pub. Date: 01 September, 1998 List Price(USD): $19.95 |
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