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Title: The 5-Minute Veterinary Consult: Canine and Feline PDA by Larry P. Tilley, Francis W. K. Smith, Francis W. K. Smith Jr ISBN: 0-7817-3459-2 Publisher: Lippincott Williams & Wilkins Pub. Date: January, 2002 Format: Calendar Volumes: 1 List Price(USD): $85.00

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Average Customer Rating: 3 (1 review)

Rating: 3
Summary: Very useful information, but the setup is mediocre
Comment: On the whole, I will not comment on the software itself, as it is a great tool in general; anyone familiar with the print edition will also very find this edition useful.
However, I do wish to warn anyone who thinks that the setup of this program will be particularly easy. Do not be fooled into thinking that by buying a CD-rom you will get all of the software at once. Instead, the CD includes an internet software package called "AvantGo," which, after successful setup will have you download the software to install onto your handheld.
This part of the setup I found rather disappointing. Why bother packaging a CD when you will have the customer do is go online afterwards?
Customer service provided by the publisher is non-existent (I sent them a question, but never received a reply--it's been two weeks now).
Finally, on the back cover of the CD case, the description mentions that images could be installed onto your handheld. In my hands, this is not the case.

So, on the whole, I would give 5 stars to the information provided by the software (once correctly installed), but only 1 star for the packaging, ease of installation, and customer service I received . . . hence the "average" 3 star rating.