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Title: Novell's Guide to Resolving Critical Server Issues by Rich Jensen, Brad W. Dayley, Richard Jensen ISBN: 0-7645-4550-7 Publisher: Hungry Minds, Inc Pub. Date: July, 1998 Format: Paperback Volumes: 1 List Price(USD): $59.99

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Average Customer Rating: 5 (1 review)

Rating: 5
Summary: An important work - it should have come sooner
Comment: It is quite amazing that I appears to be the first person reviewing this book. Anyway, as a support engineer I have been combating ABENDs for some years now, and this is the first structured, organised material on this topic. It is so well written that reading it is resistance free. I have not been actively reading Novell's material after 3.12, and is amazed to find out that Novell has built such nice autorecovery features into 4.11 and beyond - if only Windows NT BSOD can be handled this effectively - or if only someone has written an equally effective book dealing with NT BSOD. Fighting ABEND is a spooky experience, and the whole affair could have degenerate into a cluster snafu that last many days. This book gives you a solid understanding of what is happening behind the scene, and thus you will not waste time ( many many hours ! ) looking for things that is not related. I seldom see authors who can write with such clarity on a topic that can potentially be very messy. It is the kind of mind that can see pattern in chaos. I hope that follow up with more works like this.

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