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Title: The Project Management Scorecard: Measuring the Success of Project Management Solutions by Jack J. Phillips, Timothy W. Bothell, G. Lynne Snead ISBN: 0-7506-7449-0 Publisher: Butterworth-Heinemann Pub. Date: 01 May, 2002 Format: Hardcover Volumes: 1 List Price(USD): $39.99 |
Average Customer Rating: 5 (1 review)
Rating: 5
Summary: Essential for PMOs and mature project organizations
Comment: This book is ROI-focused and integrates the people and process elements of project management with a balanced scorecard approach. One of the authors, Jack J. Phillips, has extensive experience and a large published body of knowledge in the domains of HR, ROI and scorecard development. This book has his touch, and covers the essentials of a mature project organization, what to measure and how to measure it.
The approach is as follows:
1. Measure:
* reaction and satisfaction
* skill and knowledge churn during the project
* implementation and progress metrics throughout the project
2. From the metrics capture:
* business impact data
* ROI
3. Identify both tangible and intangible benefits and apply them to an aggregate 'true cost'.
The book also shows how to translate business metrics to dollar values, build a business case, and communicate status, based on the scorecard, to clients and stakeholders. This is essential for anyone who is setting up or managing a program management office or who wants to improve internal project managment processes. It also provides one of the best methods for communicating status to clients and upper management.
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Title: Strategic Planning for Project Management Using a Project Management Maturity Model by Harold Kerzner ISBN: 0471400394 Publisher: John Wiley & Sons Pub. Date: 16 January, 2001 List Price(USD): $65.00 |
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Title: Creating the Project Office : A Manager's Guide to Leading Organizational Change by Randall L. Englund, Robert J. Graham, Paul C. Dinsmore ISBN: 0787963984 Publisher: Jossey-Bass Pub. Date: 07 February, 2003 List Price(USD): $44.00 |
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Title: Advanced Project Portfolio Management and the PMO: Multiplying ROI at Warp Speed by Gerald I. Kendall, Steve C. Rollins ISBN: 1932159029 Publisher: J. Ross Publishing, Inc. Pub. Date: April, 2003 List Price(USD): $69.95 |
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Title: Connecting the Dots: Aligning Projects with Objectives in Unpredictable Times by Cathleen Benko, F. Warren McFarlan ISBN: 1578518776 Publisher: Harvard Business School Press Pub. Date: 01 March, 2003 List Price(USD): $35.00 |
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Title: Winning in Business With Enterprise Project Management by Paul C. Dinsmore ISBN: 0814404200 Publisher: AMACOM Pub. Date: January, 1999 List Price(USD): $39.95 |
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