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Title: Whale Done! : The Power of Positive Relationships by Kenneth Blanchard, Thad Lacinak, Chuck Tompkins, Jim Ballard, Ken Blanchard ISBN: 0-7432-3538-X Publisher: Free Press Pub. Date: 19 February, 2002 Format: Hardcover Volumes: 1 List Price(USD): $21.00 |
Average Customer Rating: 3.83 (42 reviews)
Rating: 5
Summary: You too can build power and positive relationships.
Comment: Give yourself...or better yet your co-workers, family and friends a Whale Done.
Who would have thought that you could use whales as an example of how to make positive relationships, but leave it to Ken Blanchard, the master of the story to do it.
Whale Done is a great story with insightful application. It follows those concepts that they use at Sea World to train the Killer whales. The books uses an effective illustration of this training to teach you how to improve all your relationships that you have and to become more productive while your at it.
The Whale Done Approach is rather simple, but powerful. Build trust, accentuate the positive, and when mistakes occur, redirect the energy.
So how do you do this? Ken points out that you build trust by being sincere and honest. This is important because people know when you are not. You have to show people also that you mean no harm and you have to realize that building trust takes time. This is similar to the Emotional Bank account that Stephen Covey talks about in the 7 Habits. When you value the relationship by building trust you make deposits, but when you make a mistake or blunder you make a BIG withdrawal.
Accentuating the positive is done for a rather intriguing reason, as Ken points out, the more attention you pay to what someone is doing, whether it is right or wrong, the more that behavior will get repeated. So it is important to accentuate the positive to reinforce the positive behavior in others.
Redirecting energy requires several different parts. First and foremost, Ken indicates that you have to catch people doing things right rather than always finding what they are doing wrong. This way you encourage people to continue to do right things and help with the first part, building trust. Next when you are redirecting you have to remember to focus on the right behavior and not that the person is bad or unacceptable. If you want to redirect correctly, Ken sets out the steps that you need to take. First, describe the problem clearly and without blame. Next, show the negative impact that what they are doing will have. If, it is appropriate, take blame yourself. Next, make sure that the person knows what the correct task is and that they understand it. And finally, express your trust and confidence in them.
Ken does a masterful job of taking a power life changing concept and bringing it down to the easy to read level of child's story. It is a quite but powerful read. I highly recommend that you read about the whale and how they can help you change your life.
Rating: 3
Summary: Another parable blunder - Needs tools and resources to help
Comment: Whale Done is another parable style (story telling) book that has (1) a singular theme, (2) is very easy to read and (3) is overpriced. If you buy this book you will find yourself delighted by the easy read and may think you have found a gem but most parables are simply overpriced information. Let me elaborate further.
This book, like other parables, are a great read for the following reasons.
It is a quick read. I read it in about 2 - 3 hours and I am a fairly slow reader.
The book is able to illustrate one point extremely effectively. For example, in this book they show how we tend to associate negative or positive feelings to individuals or situations and it affects our quality of life due to the way that we interact with people.
These are the kinds of books that employees will read (great for training programs) as they are 100-200 pages in length and easy to read so a massive investment of time and energy isn't required by employees.
The simple theme illustrated in this book is that both whales and people perform better when you accentuate the positive. It is tougher to actually implement such behavior but it can be done and it can have a substantial impact on your life if you learn the tools and key behaviors to look for and modify in your life. The problem with this parable is that they give the reader very few tools to work with and actual exercises to implement. As a result, it is difficult for 95% of the people who read this to actually integrate this into their lives for the long-term.
Psychologists have been talking about this for decades in what they term "neurolinguistic programming." People are attracted to what they have positive experiences with and try to avoid painful or uncomfortable situations. Pain=bad, pleasure = good.
My concluding thoughts: If you read this book try and seek out some other resource that will help you form the concepts into habits. Most experts say that it takes 21 days of continual implementation for something to begin forming a habit amongst people.
[....]
Rating: 2
Summary: Simplistic book that should be no more than an article
Comment: Written as a fictional story with unnatural dialogue, very simplistic message, does not even scratch the surface of human motivation. Nothing new here, this would not even be noticed as an article by a popular magazine. A typical example of low content book that is no more than a streched and pumped-up 4-page article. Nuff said. Leave on the shelves.
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Title: Fish! A Remarkable Way to Boost Morale and Improve Results by Stephen C. Lundin, Harry Paul, John Christensen ISBN: 0786866020 Publisher: Hyperion Press Pub. Date: 08 March, 2000 List Price(USD): $19.95 |
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Title: Gung Ho! Turn On the People in Any Organization by Ken Blanchard ISBN: 068815428X Publisher: William Morrow Pub. Date: 08 October, 1997 List Price(USD): $20.00 |
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Title: Raving Fans : A Revolutionary Approach To Customer Service by Ken Blanchard, Sheldon Bowles ISBN: 0688123163 Publisher: William Morrow Pub. Date: 19 May, 1993 List Price(USD): $20.00 |
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Title: High Five! The Magic of Working Together by Ken Blanchard, Sheldon Bowles ISBN: 0688170366 Publisher: William Morrow Pub. Date: 26 December, 2000 List Price(USD): $20.00 |
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Title: Fish! Sticks: A Remarkable Way to Adapt to Changing Times and Keep Your Work Fresh by Stephen C. Lundin ISBN: 0786868163 Publisher: Hyperion Press Pub. Date: January, 2003 List Price(USD): $19.95 |
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