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Title: The One Minute Manager by Ken Blanchard, Spencer Johnson ISBN: 0-671-51073-8 Publisher: Nightingale-Conant Corporation Pub. Date: 01 November, 1994 Format: Audio Cassette Volumes: 1 List Price(USD): $12.00 |
Average Customer Rating: 4.11 (95 reviews)
Rating: 4
Summary: Worth reading, but lacking depth
Comment: My basic feeling with this book is that it discussed some good concepts, but was way short on depth. The book has sold well over 8 million copies and the simplicity of it seems to be its main strength. After all, most people who manage employees don't want to spend their free time reading management books.
But you are doing managers a disservice if you don't give them the full picture about what it takes to have a group of employees with high levels of morale, motivation, and productivity.
The book is broken down into three main themes:
*One Minute goals
*One Minute praisings
*One Minute reprimands
The basic idea is that you tell employees what you want from them and then give them positive or constructive negative feedback depending on whether or not they are achieving their specified goals.
Although I totally agree with these three principles, do the authors really think that's all there is to managing employees?
What about the importance of hiring the right employee in the first place?
What about the importance of training employees well?
What about the importance of setting a good example?
What about listening to ideas that employees have?
What about taking each employee's strengths and weaknesses into account in determining how to make them the most productive?
What about how managers should approach firing employees (if there are no other options)?
These are just a few issues that I consider to be extremely important that are not even touched in the book. In addition, the three concepts that were in the book could have been discussed in more detail.
I'll give this book four stars since it is worth reading and there is some good material in it. Just remember that there is a lot missing, too.
Greg Blencoe
Author, The Ten Commandments for Managers
Rating: 4
Summary: Good Behavioral Psychology
Comment: This book provides a concise, easy-to-read overview of the basic principles of behavioral psychology. The book concentrates on three basic principles: goal setting, praising, and reprimands; however, the key point to all three of these being effective is clear communication and understanding between the manager and the employee.
The one-minute goal setting is an effective tool in any setting. The authors recommend writing down the goals of any project or employee responsibility on one sheet of paper in 250 words or less, with a copy provided for review to both the manager and the employee for occasional review. This is contracting with the employee for the desired results and has been shown to be quite effective in several behavioral psychology clinical trials.
The one-minute praisings also work across disciplines. Providing brief, positive, immediate feedback reinforces the desired behavior. Again, clinical trials have proven this to be effective. The authors do a good job of reminding managers to actually do this and to do it in a timely manner. Studies have also shown that the longer the time delay between the desired behavior and the positive reinforcement dilutes the effectiveness of the reinforcement. The authors could have done a better job reinforcing the point that managers must be present to observe the desired behavior.
The one-minute reprimands work similarly as the one-minute praisings and, again, must be tied temporally to the undesired behavior in order to have the greatest effect. Here, again, the authors could have done a better job reinforcing that the managers must be present to observe the undesired behavior and that the reprimands should only be used once it is clear to the manager that the employee knows the desired behavior and how to do it prior to the reprimand.
As a pediatrician, I am often trying to teach my patients' parents several of these same principles in regards to child-rearing, i.e. how to get a child to stay in bed, sitting at the dinner table and actually eating, etc. In the future, I will recommend this book to my parents along with 1-2-3 Magic: Effective Discipline for Children 2-12 by Thomas W. Phelan Ph.D., another very good behavioral psychology book.
Rating: 4
Summary: Read it but not necessary to buy it.
Comment: The issue is that most of the managers are not effective.
The conclusion is that if you use the One Minute technique, you can become very effective.
The One Minute technique is:
One Minute Goal setting- Take time to set major goals as that the employee knows what needs to be done.
One Minute Praising- Praise your employees by catching them doing the RIGHT thing
One Minute Reprimand- First reprimand the BEHAVIOR, Second encourage the PERSON (shake hands)
There are examples given to explain each point.
This books is a bestseller because of it's simplicity. But subsequent books by the authors have acknowledged the need of more than the above 3 items.
It is good in theory but it's practice demands much more.
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Title: Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work and in Your Life by Spencer Johnson, Kenneth H. Blanchard ISBN: 0399144463 Publisher: Putnam Pub Group (Paper) Pub. Date: September, 1998 List Price(USD): $19.95 |
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Title: Leadership and the One Minute Manager : Increasing Effectiveness Through Situational Leadership by Ken Blanchard, Patricia Zigarmi ISBN: 0688039693 Publisher: William Morrow Pub. Date: 06 October, 1999 List Price(USD): $20.00 |
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Title: Seven Habits Of Highly Effective People by Stephen R. Covey ISBN: 0671708635 Publisher: Simon & Schuster Pub. Date: 15 September, 1990 List Price(USD): $15.00 |
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Title: Putting the One Minute Manager to Work by Robert Lorber, Kenneth H. Blanchard ISBN: 0425104257 Publisher: Penguin Putnam Inc. Pub. Date: May, 1998 List Price(USD): $12.95 |
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Title: The One Minute Manager Meets the Monkey by William, Jr. Oncken, Hal Burrows, Kenneth H. Blanchard ISBN: 0688103804 Publisher: Quill Pub. Date: January, 1991 List Price(USD): $12.00 |
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