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Title: A Guide to Computer User Support for Help Desk & Support Specialists, Second Edition by Fred Beisse ISBN: 0-619-03363-0 Publisher: Course Technology Pub. Date: 16 March, 2001 Format: Paperback Volumes: 1 List Price(USD): $45.95 |
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Title: A Guide to Help Desk Technology, Tools & Techniques by Dione McBride ISBN: 0760071519 Publisher: Course Technology Pub. Date: 03 March, 2000 List Price(USD): $51.95 |
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Title: A Guide to Microsoft Office 2000: Troubleshooting & Problem Solving by Kate Chase ISBN: 0619015195 Publisher: Course Technology Pub. Date: 05 May, 2000 List Price(USD): $51.95 |
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Title: A Guide to Help Desk Concepts, Second Edition by Donna Knapp ISBN: 0619159464 Publisher: Course Technology Pub. Date: 03 March, 2003 List Price(USD): $45.95 |
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Title: The Computer Training Handbook: Strategies for Helping People to Learn Technology by Elliott Masie, Rebekah Wolman, Masie Elliott ISBN: 0943210372 Publisher: Lakewood Publications Pub. Date: December, 1998 List Price(USD): $49.00 |
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Title: Customer Service: A Practical Approach by Elaine K. Harris ISBN: 0130978531 Publisher: Prentice Hall Pub. Date: 05 July, 2002 List Price(USD): $45.00 |
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