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Title: Ending the Blame Culture by Michael Pearn, Chris Mulrooney, Tim Payne ISBN: 0-566-07996-8 Publisher: Gower Pub Co Pub. Date: October, 1998 Format: Hardcover Volumes: 1 List Price(USD): $79.95

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Average Customer Rating: 5 (1 review)

Rating: 5
Summary: Insightful, useful and needed by most organizations.
Comment: This book is about mistakes and what can be learned from them. It shows how organizations can free up people to think, communicate and act without fear, shifting the culture from one of blame to gain (gain culture). In one chapter the author, for example, provides a detailed analysis of 227 eminent people, treating them in such a way that individual self-esteem is not threatened. Section 2 is devoted to harnessing the positive power of mistakes. The discussion of the gain culture and its development is enlightening for those concerned with creating a learning organization. The book is very well organized, practical, provides exercises and stories or cases that illustrate major points.

The hunt for the guilty seems to pervade organizational life. This book shows how to escape from the grip of the black hole of blame into which so many bright stars of the organizational galaxy sadly perish. So most every organization will benefit from this book. Highly recommended to managers everywhere.