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Managing Six Sigma : A Practical Guide to Understanding, Assessing, and Implementing the Strategy That Yields Bottom-Line Success

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Title: Managing Six Sigma : A Practical Guide to Understanding, Assessing, and Implementing the Strategy That Yields Bottom-Line Success
by Forrest W. Breyfogle, James M. Cupello, Becki Meadows
ISBN: 0-471-39673-7
Publisher: Wiley-Interscience
Pub. Date: 06 October, 2000
Format: Hardcover
Volumes: 1
List Price(USD): $60.00
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Average Customer Rating: 4.22 (9 reviews)

Customer Reviews

Rating: 5
Summary: An overview and outline to the ultimate 6 sigma reference
Comment: Yes, it is true as several others may notice, that Managing Six Sigma is a book that refers often to Breyfogle's much larger tome, Implementing 6 Sigma. This book touts itself as an executive guide to learning about 6 Sigma, compares itself to other quality initiatives like TQM and Demming, points out the differences and does so in executive speak. It does also make a statement that it will refer to the Implementing book so it makes no bones about that up front.

When you need more information, it points you to the section in the 1200+ page Implementing guide for the details. This book, however, gives you what you need to make an informed decision of whether 6 sigma may help you and your company out. I use it as a quick reference for the larger volume and quick hits. Besides, it fits in your briefcase and you can carry it on the plane instead of the Implementing book that is way too bulky to carry around with you. I highly recommend this book to anyone who has taken any 6 sigma courses as a refresher or for someone who wants to learn more.

Rating: 5
Summary: Bringing together Quality and Strategic Management
Comment: I thought this book did an excellent job of putting the Quality Initiatives many companies are attempting to implement in perspective with the total Business Strategies of a company.
The authors continually point out that it is important to understand what quality initiatives are meant to bring about, and they focus the intent of the intiatives on bringing better quality to the customer, and an improved bottom line to the company.
Thought the book did a great job in pointing out implementing Six Sigma wisely is a "good thing", but attempting it for the wrong reasons, and with the wrong focus, simply isn't.

Rating: 1
Summary: Be VERY careful in buying this book.
Comment: If you plan to "do" with 6 sigma, this book is probably not for you. Until now, I bought any John Wiley & Son, Publishers book on the premise that they always published quality....this book will make me more wary of what they intend the book to achieve (sales of more books or education of the reader). The books title leads one to expect it to be about managing 6 sigma and it may come closest to that objective, to use it's term, from 30,000 feet. Otherwise, it is mainly a marketing piece for a prior book by Breyfogle (Implementing Six Sigma). Dozens of times and sometimes two or 3 times on the same page the reader is treated to this: "EWMA techniques can be combined with engineering process control(EPC)to give insight into when a process should be adjusted. The mechanics of conducting an EWMA and EPC are described in Chapter 36 of Breyfogle (1999) Implementing Six Sigma."

The glossary and list of symbols are inadequate. The problem with the glossary is murkey unclear definitions.

Finally, the book is redundant with regards to listing repeatedly the "21 steps" it suggests to implement Six Sigma projects. Based on the table of contents, this should have been an excellent book. Evaluated on content, what a disappointment!

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