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Title: Make Success Measurable!: A Mindbook-Workbook for Setting Goals and Taking Action by Douglas K. Smith ISBN: 0-471-29559-0 Publisher: John Wiley & Sons Pub. Date: 26 February, 1999 Format: Hardcover Volumes: 1 List Price(USD): $35.00 |
Average Customer Rating: 5 (5 reviews)
Rating: 5
Summary: The Bottom Line of Success
Comment: Make Success Measurable! is definitely becoming the Bible at work. Very well written, and Smith's ideas are well-supported. We've received positive feedback from clients, and we've expanded our client base because of this good word-of-mouth. I strongly recommend Make Success Measurable! It's as good as Guerilla PR: Wired, which focuses on techniques to getting solid public relations coverage, especially nowadays.
Rating: 5
Summary: Learn How to be SMART
Comment: You can rarely pick up a job description in the public or private sector that does not include a statement seeking "demonstrated experience and success working with the principles of quality management and a commitment to customer service." One of the cornerstones to quality management is the ability to focus on outcomes instead of activities.
Make Success Measurable is filled with practical techniques. Even more, it is a workbook, providing opportunities to apply new concepts to real work. Whether you want to be able to create more focus within your own work unit, be able to demonstrate tangible results to your manager, prioritize your own work by aligning your day to day activities with the most important initiatives, or coach customers who are seeking your expertise in developing performance measures, this book can help.
As a result of reading this book and trying the exercises, you should be able to:
1) Convert new visions, strategies, and directions into achievable outcome-based goals that can better yourself and others in your organization.
2) Set goals that are specific, measurable, aggressive, achievable, relevant, and time bound. (SMART Goals)
3) Set goals that matter to those expecting a return on their funding dollars.
4) Set goals that matter to you personally in terms of opportunities, rewards, and skills.
5) Choose from a variety of management disciplines to achieve your goals.
6) Set goals that matter to customers who want speed, quality, and prompt service.
Rating: 5
Summary: Ten Management Principles for Leading Change
Comment: "I believe you will benefit from this book because the challenge of setting and achieving performance goals has become very confusing". Douglas K. Smith writes, "It has been more than 30 years since Peter Drucker wrote about the importance of managing for results. His work led to the widespread practice of management by objective. But an awful lot has happened in the past 30 years. The world of business and organizations has changed dramatically, turning many of Drucker's specifics (though not his wisdom) upside down. In the aftermath of total quality, customer service, time-based competition, strategic alliances, globalization, reengineering, core competencies, continuous improvement, innovation, teams, horizontal organization, benchmarking, best place to work, information technology, diversity, environmentalism, deregulation and reregulation, eCommerce, and privatization, those of us left standing in today's organizations are unsure about what performance goals and outcomes make the most difference and why. We know that setting performance goals is key to managing ourselves and others, but we no longer know how".
Douglas K. Smith organizes his book in four parts. In the first part (Chapters 1-4), he provides the background, concepts, tools, techniques, and frameworks you need to set specific outcome-based goals that matter to successfully navigate today's most pressing performance challenges. In the second part (Chapters 5-7), he focuses on helping you align and coordinate goals throughout your organization. In the third part (Chapters 8-10), he describes the management disciplines you need to achieve your goals and how to make choices among them. In the fourth part (Chapter 11), he concludes the book with a step-by-step design for building an outcomes management system in your organization.
In this context, in Chapter 10, he reviews the management disciplines you must understand in order to succeed in the face of change, and introduces the critical distinction between decision-diven change and behavior-driven change, and describes how to manage each successfully. Hence, he argues that most change efforts fall far short of their potential. Usually that's because leaders fail to address the deep behavioral changes they are seeking. And thus, he lists the following ten management principles as the heart of any successful change effort:
1. Keep performance results the primary objective of behavior and skill change.
2. Continually increase the number of individuals taking responsibility for their own change.
3. Make sure that each person always knows why his or her performance and change matters to the purpose and results of the whole organization.
4. Put people in a position to learn by doing and provide them with the information and support they need just in time to perform.
5. Embrace improvisation as the best path to both performance and change.
6. Use team performance to drive change whenever demanded.
7. Concentrate organizational designs on the work that people do, not on the decision-making authority they have.
8. Create and focus energy and meaningful language because these are the scarcest resources during periods of change.
9. Stimulate and sustain behavior-driven change by harmonizing initiatives throughout the organization.
10. Practice leadership based on the courage to live the change you wish to bring about.
Finally, he argues that if you expect others to change their behavior, you have to change yours. It's as simple and as hard as that.
I strongly recommend.
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Title: Goal Setting 101 : How to Set and Achieve a Goal! by Gary Ryan Blair ISBN: 1889770647 Publisher: The GoalsGuy Pub. Date: 08 June, 2000 List Price(USD): $7.95 |
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Title: Goal Setting Forms : Tools to Help You Get Ready, Get Set, & Go for Your Goals! by Gary Ryan Blair ISBN: 1889770671 Publisher: The GoalsGuy Pub. Date: 05 July, 2000 List Price(USD): $14.95 |
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Title: Strategic Action Planning Now Setting and Meeting Your Goals by Cate Gable ISBN: 1574442333 Publisher: Saint Lucie Press Pub. Date: 23 December, 1998 List Price(USD): $29.95 |
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Title: The Ten Commandments of Goal Setting : Violate Them at Your Own Risk! by Gary Ryan Blair ISBN: 1889770116 Publisher: The GoalsGuy Pub. Date: 28 June, 1999 List Price(USD): $7.95 |
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Title: The Magic Lamp : Goal Setting for People Who Hate Setting Goals by Keith Ellis ISBN: 060980166X Publisher: Three Rivers Press Pub. Date: 30 June, 1998 List Price(USD): $13.00 |
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