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Title: Implementing Six Sigma: Smarter Solutions Using Statistical Methods, Second Edition by Forrest W. Breyfogle III ISBN: 0-471-26572-1 Publisher: John Wiley & Sons Pub. Date: 24 March, 2003 Format: Hardcover Volumes: 1 List Price(USD): $100.00 |
Average Customer Rating: 4.43 (44 reviews)
Rating: 5
Summary: Highly recommended Six Sigma resource
Comment: Statistical tools and methodologies used by Six Sigma are not new but generally have been reserved for Quality and Engineering functions. My training and experience with Six Sigma crossed paths with employees across all departments - Buyers, Supervisors, floor employees, Human Resources, Finance, as well as Quality and Engineering personnel.
What makes "Implementing Six Sigma" significant is you do not have to be an expert in statistics or even in the Quality field to understand and implement the tools of Six Sigma. Forrest details and further defines the tools in an easy to read format, plenty of exercises and examples, and a thorough appendix. I didn't discover this book until recently and have since replaced over a dozen reference books.
Depending on the problem at hand, tool usage varies and not all are applicable (to one's project) or taught in training. I had excellent Black Belt instructors but Forrest's book would have come in handy during my training and would have been an invaluable resource when facilitating Green Belt training. Recommended for those new, and not so new, to Six Sigma.
Rating: 5
Summary: A clear roadmap to successful Six Sigma implementation
Comment: Forrest Breyfogle's new text, "Implementing Six Sigma", provides clear and well-defined examples, case studies and guidelines for the justification, design and "smarter" implementation of Six Sigma methodologies in any organization. The practical examples of "Smarter Solutions Using Statistical Methods" show how organizations can enhance the bottom-line benefits of Six Sigma implementation through the innovative application of proven concepts. Breyfogle's real world experience in assisting clients like IBM, Motorola and Dell is evident on every page.
The unique value of the book is in it's multi-tiered approach to each of these issues. Concepts are introduced, discussed and documented in several levels of detail, each suitable to a different reader, from the non-technical senior executive, through the implementing functional manager, to the working quality engineer.
An excellent glossary and extensive reference tables make this book a valuable addition to any professional reference library. Pragmatic "how to" guidelines make it an easy to follow roadmap for successful Six Sigma implementation.
Rating: 2
Summary: Hastily Assembled and Poorly Organized
Comment: When my wife brought this home from her Six Sigma Green Belt training, I eagerly opened it and spent a couple hours reviewing it's "treasures". I was disappointed.
As a provider of Six Sigma Training and a certifed Black Belt myself, I had expected better from one of the most recognized names in the field. Breyfogle and his team have assembled several meaningful aspects of the Six Sigma art. However, any sense of flow or logical progression were interrupted by commercials for his company's "unique" approach. His team's frequent use of poorly defined vocabulary added to the confusion. Most disturbing, however, was the characterization of the value of the "wisdom of the organization", which could mislead potential implementers of the method to minimize the critical need for empirical data collection and analysis. They seem to promote the the more typical, "Ask Larry, he knows".
Typos, confusing sentence structure, and poor publishing practices lead me to wonder if Dr. B reads his own defect reduction philosophies. The Voice of the Customer in this instance says: el Stinko.
If you buy this book, you will find use in it. It's a good collection of techniques and ideas, and many of the examples are helpful. However, I would suggest looking for something cheaper and more professionally executed. The price may lead you to believe that this is the consumate work of the field. If it is, I guess that's good news for you and me. Without much effort, we could write and publish a better Six Sigma book than this shallow collection of Clip Art, rambling prose, and poorly referenced diagrams.
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