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Title: Making Technology Investments Profitable: ROI Roadmap to Better Business Cases by Jack M. Keen, Bonnie Digrius ISBN: 0-471-22733-1 Publisher: John Wiley & Sons Pub. Date: 08 November, 2002 Format: Hardcover Volumes: 1 List Price(USD): $49.95 |
Average Customer Rating: 5 (12 reviews)
Rating: 5
Summary: Insightful, practical, and easy to read.
Comment: Keen & Digrius have written a bible that covers a lot of ground. This excellent book is a litany of other peoples' mistakes - about a billion bucks worth of mistakes! There are checklists of do's & don'ts, many of them not obvious. It's perfectly clear from the book that flaws in project reasoning can be fixed if detected, and well-reasoned technology investments will give you a big advantage in the marketplace.
I saw Digrius speak at a Gartner symposium when she was VP at Gartner Group, and the same insight & humor she brought to the symposium sparkles throughout the book. I'd be eagerly awaiting the sequel, but I think they have already covered all the bases.
Rating: 5
Summary: I've Profited Already
Comment: This book was worth the price I paid for it even before I reached page 10. I've spent 15 years in the business analysis office of a major corporation funding internal projects. This book confirms what I've been doing and adds what seems to be another 15 years of experience. It organizes the process so that my job has gotten a lot easier, a lot quicker and is percieved as being fair. The book reveals successful techniques the authors have personally implemented for their cleints. These people have insight and they know what works in the real world.
Rating: 5
Summary: Raises the bar in business case development
Comment: I have a pile of books that address the same subject and would not have picked this one up if a colleague had not persistently badgered me into reading it. Instead of yet another tome on business cases, ROI and value, I discovered what to me is the absolute best book on the following three areas:
(1) business case development - the authors shine here by showing how to craft a realistic business case that does look at the important factors and benefits. More importantly, you're shown how NOT to write a business case, and common problems with too many business cases that are presented (and all-too-often accepted). This aspect of the book alone raises the bar in business case development.
(2) properly computing ROI that is real - in many organizations ROI is a forbidden word and NPV used instead. One reason for this is it's rarely computed correctly. Before reading this book I used ROI as a quick and dirty gage, but always looked to NPV as the deciding factor when exploring the feasibility to a project or solution. The way the authors expose fallacies of improper ROI computation, and how to avoid them is invaluable, and will restore credibility to ROI as a realistic indicator.
(3) assuring value - the VALUE-on-Demand approach the authors propose is a straightforward method for evaluating, selecting and prioritizing projects. This methodology has no flaws that I can find, and will add structure, clarity and process to governance.
Regardless of your experience, there is much to learn from this book. It can serve as a company 'how-to' guide and standard as is with little-to-no tailoring, and represents the best book I own on business case development and determining ROI. It's also one of the best books on establishing a viable governance program I've read.
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Title: The IT Payoff: Measuring the Business Value of Information Technology Investments by Sarvanan Devaraj, Rajiv Kohli ISBN: 0130650749 Publisher: Financial Times Prentice Hall Pub. Date: 01 March, 2002 List Price(USD): $29.00 |
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Title: Achieving Business Value from Technology : A Practical Guide for Today's Executive by Tony Murphy ISBN: 0471232300 Publisher: John Wiley & Sons Pub. Date: 04 October, 2002 List Price(USD): $49.95 |
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Title: Effective Measurement and Management of IT Costs and Benefits by Dan Remenyi, Arthur Money, Michael Sherwood-Smith, Zahir Irani ISBN: 0750644206 Publisher: Butterworth-Heinemann Pub. Date: 25 July, 2000 List Price(USD): $64.95 |
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Title: Connecting the Dots: Aligning Projects with Objectives in Unpredictable Times by Cathleen Benko, F. Warren McFarlan ISBN: 1578518776 Publisher: Harvard Business School Press Pub. Date: 01 March, 2003 List Price(USD): $35.00 |
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Title: The Business Case Guide, Second Edition by Marty J. Schmidt ISBN: 1929500017 Publisher: Solution Matrix Ltd. Pub. Date: 03 May, 2002 List Price(USD): $99.95 |
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