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Title: Process Mapping : How to Reengineer Your Business Processes by V. Daniel Hunt ISBN: 0-471-13281-0 Publisher: John Wiley & Sons Pub. Date: 05 January, 1996 Format: Hardcover Volumes: 1 List Price(USD): $40.00

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Average Customer Rating: 3.44 (9 reviews)

Rating: 5
Summary: Excellent Starter for Process Mapping
Comment: I recently bopught this book and found that it was clearly written and gave me an excellent overview of Process Mapping. The author did my homework by bringing together under one cover the basics on process mapping.

I found the section on how to collect process information and the software reviews were excellent. I can imagine some vendors did not like their reviews!
Excellent first book on Process Mapping.

Rating: 1
Summary: Lacks substance
Comment: The book contains very little practical information and spends more chapters selling the reader on the concept of process mapping than it does on the concept itself.

Rating: 5
Summary: Excellent
Comment: Easy language, nice examples, easy explanations, lots of references about other authors and books related

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