Order from a Major Online Bookstore
Ultimate Book Price Comparison Engine
Save Your Time And Money
| AnyBook4Less.com | Order from a Major Online Bookstore |
|
| Home | Store List | FAQ | Contact Us | | ||
| Ultimate Book Price Comparison Engine Save Your Time And Money |
||
 |
Title: How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age by Michael Leboeuf ISBN: 0-425-17501-4 Publisher: Penguin Putnam Inc. Pub. Date: 08 August, 2000 Format: Paperback Volumes: 1 List Price(USD): $13.00 |
Average Customer Rating: 4.71 (7 reviews)
Rating: 5
Summary: The Greatest Customer Service Related Book...Ever
Comment: This is simply the greatest book ever on how to treat customers the way they should be treated, how to handle potential problems, and how to capitalize on it all. In the future, I will be sure to use the practical, no-nonsense advice given by Michael LeBoeuf. His business management and customer service related masterpieces should make up any part of a manager or sales analyst/manager's business bookshelf. His books are not only helpful to those with their own business or those involved with sales or managing a business, but are important for use in everyday life and how to treat people. The popular mantra associated with this book is simple, yet profound: "What gets rewarded, gets done".
Rating: 5
Summary: Small Busines Owners Manual
Comment: This is an absolute must read for all small busines owners. I've had my own small manufacturing business for 19 years and I can assure you - THERE IS SO MUCH TRUTH IN THESE PAGES THAT YOU IGNORE IT AT YOUR OWN PERIL. Plus, Michael Leboeuf is a excellent writer. Buy it!
Rating: 5
Summary: Every small business owner should read this book!
Comment: One of the deadliest mistakes in small business (even worse in large corporations) is to ignore your "back end" sales. By "back end" I mean additional (larger) sales made to your customers.
The only way to continue to market to your customer base is if they are happy with you. Dr. Michael LeBoeuf has spelled out a plan for turning "satisfied" customers (those quiet customers who never complain) into "loyal" customers (those customers who are hyper-responsive to your offers).
I especially enjoyed the startling statistics in the "Something to Think About" section. It points out in a dramatic fashion just how much money dissatisfied customers can be costing your business and how hard it is to detect unhappy customers.
I give this book my highest recommendation...especially to small business owners.
 |
Title: The Millionaire in You: Ten Things You Need to Do Now to Have Money and Time to Enjoy It by Ph.D. Michael LeBoeuf ISBN: 0609610066 Publisher: Crown Business Pub. Date: 11 June, 2002 List Price(USD): $18.95 |
 |
Title: Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer by Paul B. Brown, Carl Sewell ISBN: 0385504454 Publisher: Currency Pub. Date: 19 November, 2002 List Price(USD): $14.95 |
 |
Title: Gestures : The Do's and Taboos of Body Language Around the World by Roger E. Axtell ISBN: 0471183423 Publisher: John Wiley & Sons Pub. Date: 10 October, 1997 List Price(USD): $16.95 |
 |
Title: Positively Outrageous Service by T. Scott Gross ISBN: 0446394688 Publisher: Warner Books Pub. Date: 01 April, 1994 List Price(USD): $14.95 |
 |
Title: Marketing Your Services : For People Who Hate to Sell by Rick Crandall ISBN: 0071398716 Publisher: McGraw-Hill Trade Pub. Date: 10 October, 2002 List Price(USD): $18.95 |
Thank you for visiting www.AnyBook4Less.com and enjoy your savings!
Copyright� 2001-2021 Send your comments
