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Title: The Professional Service Firm50 (Reinventing Work) : Fifty Ways to Transform Your "Department" into a Professional ServiceFirm Whose Trademarks are Passion and Innovation! by Tom Peters ISBN: 0-375-40771-5 Publisher: Knopf Pub. Date: 21 September, 1999 Format: Hardcover Volumes: 1 List Price(USD): $15.95 |
Average Customer Rating: 3.88 (17 reviews)
Rating: 5
Summary: Tom Peters Puts The Wow! Back Into Work!
Comment: This book has several potential uses. Although I have worked in professional service firms almost my entire life, I found this book to be a useful reminder of what makes a professional service firm great. In fact, this is much more useful than The McKinsey Way (a book about Tom's original firm). Although Tom Peters did not intend this purpose, I think it may be the best use of the book. The second use is the intended one: Turn your internal business department into a professional service firm look-alike. The book will work well for those who have driving ambition to be the best. For those who do not yet share Peters' passion, this book may seem over the top. Peters is a very qualitative thinker, so it would be easy to misapply his ideas in a way that created a tough work environment that provided little benefit. For example, The Dance of Change warns against trying to create new language and culture in an organizational sector because everyone else may think you are weird and ignore you. Peters could create that kind of tension for a group if you followed his advice too literally (he suggests that you use questions like "How can we wow you?" when working with colleagues in the firm -- that may work if you politely ask the person first if you may ask them an unusual question). On the other hand, Peters is at his best when he is a little off-the-wall because he makes you think. There are plenty of references to outstanding books, and he is really trying to create a picture of perfection. That is helpful, because most business books simply share dated information about past best practices. As someone who helps executives design simple, effective approaches to perfection, I applaud the effort. Peters would do well to accommodate other perspectives. Being totally committed to work and perfection through maximum effort often does not appeal to people as a permanent life style. What should the other people do? If you are an ambitious MBA who wants a mentor, you could do a lot worse than adopt this book as your guide. If you want balance in your life, you had better read Life Strategies as well. Keep up the good work, Tom Peters! I hope you keep challenging us!
Rating: 5
Summary: Good suggestions for invigorating your department
Comment: Tom Peters sees himself as the antidote to the Dilbert mentality -- the relentless negativism caused by workplace bureaucracy that stifles creativity, stamps out individuality, and does its best to turn people into uninspired, clock-watching drones.
Peters seems to understand that many workplaces ARE uninspiring, but he urges you to DO SOMETHING ABOUT IT. And those of you who run departments are in a great position to turn your department or company into a nimble, energetic Professional Service Firm that empowers employees and sees clients as equal partners in a creative, exciting task. Whether you work in a law firm, an accounting office, or a purchasing department, Peters thinks you can make your work dynamic, inspiring, and challenging -- and treat your employees like valuable individuals.
This book is divided into fifty chapters, each of which offers a suggestion for ramping up into the dynamic world of the Professional Service Firm. The book reads like a management consultant who has been reading too much beat poetry (lots of ellipses, exclamation points, and all caps) but it works -- the book reads like an energetic screed that packs a punch.
If you're interested in books that empower and inspire, please read my book "The Rules of Ruthlessness," which offers a message somewhat similar to Tom Peters' books. You can buy "The Rules of Ruthlessness" on Amazon, and you can learn more about the book at ruthlessness.com.
Rating: 1
Summary: good information but hard to dig out
Comment: Unfortunately one of the worst books I have ever read (certainly the worst layout).
Whilst there is some valuable information contained in the text, the bizarre writing style (changing font / colur / caps / exclamations marks / cliches etc.) makes for hard work digging the nuggets of gold out.
Personally I'd recommend spending your valuable time reading a text that's easier than this one with its appaling use of language(cool! phat! wow!) and oh-so obvious observations.
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Title: The Project 50 (Reinventing Work): Fifty Ways to Transform Every "Task" into a Project That Matters! by Tom Peters ISBN: 0375407731 Publisher: Knopf Pub. Date: 21 September, 1999 List Price(USD): $15.95 |
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Title: The Brand You 50 : Or : Fifty Ways to Transform Yourself from an 'Employee' into a Brand That Shouts Distinction, Commitment, and Passion! by Tom Peters ISBN: 0375407723 Publisher: Knopf Pub. Date: 21 September, 1999 List Price(USD): $15.95 |
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Title: Re-imagine! by Tom Peters ISBN: 078949647X Publisher: DK Publishing Pub. Date: October, 2003 List Price(USD): $30.00 |
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Title: The Pursuit of Wow! by Tom Peters ISBN: 0679755551 Publisher: Vintage Pub. Date: 22 November, 1994 List Price(USD): $15.00 |
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Title: The Circle of Innovation by Tom Peters, Tom Peters ISBN: 0679757651 Publisher: Random House Trade Paperbacks Pub. Date: 25 May, 1999 List Price(USD): $16.00 |
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