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Service Provider Strategy: Proven Secrets for xSPs

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Title: Service Provider Strategy: Proven Secrets for xSPs
by Anne M. Burris
ISBN: 0-13-042008-5
Publisher: Prentice Hall PTR
Pub. Date: 21 August, 2001
Format: Paperback
Volumes: 1
List Price(USD): $44.99

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Average Customer Rating: 4 (2 reviews)

Customer Reviews

Rating: 3
Summary: Ok book with some basic information
Comment: Gives general info on the market, etc

Rating: 5
Summary: Insightful view on working with Serivce Providers
Comment: Having worked as a consultant for one of the main firms, I have worked on many Service provider assignments. Usually they involve either planing for the startup of a new provider or starting new services within an existing one. One reading this book I found it very true to life and it provides excellent checklists both as reminder to the experienced and also to aid the novices in what needs to be done. The case studies show alot of the thought processes these providers go through and I would highly recommend this book for anyone working in a Service Provider or anyone thinking of starting one up.

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