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Title: Operations Management for Competitive Advanage with CD-ROM and PowerWeb by Richard B Chase, Nicholas J Aquilano, F. Robert Jacobs ISBN: 0-07-250961-9 Publisher: McGraw-Hill/Irwin Pub. Date: 09 April, 2001 Format: Hardcover Volumes: 1 List Price(USD): $141.30

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Average Customer Rating: 3.6 (5 reviews)

Rating: 4
Summary: A Good Operations Management Book
Comment: This is an excellent text for a graduate or advanced undergraduate course on operations management. The ninth edition is very comprehensive; however I recommend you get the most current (tenth) edition in which the authors have emphasized recent innovations in e-commerce and the internet. The text is well written, with less obfuscation than most books of this genre. The organization is quite good, with numerous graphs, charts and photos to illustrate the thrust of the subject matter.

I really like the excellent applicable case studies cited as examples in the text. These really helped with comprehension on the material. The CD has some expanded spreadsheets, presentations for the various chapters, and miscellaneous other items of interest. Candidly, I have really not used the CD much, but it is a nice resource to have.

Detractors for the book include the degree of statistical background and comprehension that students are presumed to have when they begin using the book (and the relatively poor mathematical explanations given for various formulas), the excessive price of the book, and the lack of clarity of some of the illustrations.

Overall, this is a good book, and I would recommend it, especially to a student with a strong mathematical background.

Rating: 4
Summary: Good Operations Management Text
Comment: Used this book in an undergraduate supply chain management class. I found the book to be well written and enjoyable to read. Chapters are not overly long and the book moves a long at a good pace. Some of the concepts will make more sense and be easier to get through if you have had some exposure to statistics. There is some math, not a lot, but enough to trip up students that are not math savvy. Most of the book concentrates on manufacturing, though it does also touch on the service sector. Case studies are OK, I just remember American companies, and most sounded like propaganda.

Rating: 4
Summary: Operations Management for Competitive Advantage Review
Comment: This was my first exposure to operations management, as a senior MBA student; though I am familiar with many of the concepts from earlier coursework in statistics and accounting. I found the text to be well written and easy to understand. The sample problems within the chapters were straight forward and easy to follow. Having taking this class as a summer course, I was able to read the majority (75%) of the textbook within a 4-week period easily. The only drawback may be in how the actual theory pertains to real life models. I would recommend this text for anyone who is new to the field as the overview is excellent. A background in statistics and accounting (at least from coursework standpoint) would also be helpful in comprehending the material.

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