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Six Sigma Business Scorecard : Creating a Comprehensive Corporate Performance Measurement System

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Title: Six Sigma Business Scorecard : Creating a Comprehensive Corporate Performance Measurement System
by Praveen Gupta, A. William Wiggenhorn
ISBN: 0-07-141730-3
Publisher: McGraw-Hill Professional
Pub. Date: 04 September, 2003
Format: Hardcover
Volumes: 1
List Price(USD): $39.95
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Average Customer Rating: 4.89 (9 reviews)

Customer Reviews

Rating: 4
Summary: A Fresh Look at Contructing the Business Scorecard
Comment: Finally, a pragmatic approach to developing a Business Scorecard that captures the profitability proposition through periodic measurement of critical performance. The critical thinking used to construct and evaluate each element of the hierachical measurement structure provides a keen insight into the contribution value of each functional area of the business. The concise step-by-step approach in building the overal Business Performance Index provides the guidance necessary for immediate implementation by small or large enterprizes.

Rating: 5
Summary: Best business book since "The Goal"
Comment: Praveen, I just have to buy you a cup of coffee or a drink one day. I am just finishing your book, "Six Sigma Business Scorecard " and have to say that I haven't been this riveted to a business book since "The Goal". Books like this for me have been far and few between.

Rating: 5
Summary: Connects the six sigma dots with your own business sense
Comment: This book connected the dots between my undergrad, mba, six sigma training and 25 years of business sense. Your first reaction might be; why haven't I been tracking and measuring the critical links to growth/profitability more closely? Once I started the book, I couldn't put it down; it was like therapy for the business mind. It breaks through all the mystery and jargon of TQM, ISO 9000 and six sigma, in simple business terms.

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