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Title: Ask The Right Question by Rupert Eales-White ISBN: 0-07-018722-3 Publisher: McGraw-Hill Trade Pub. Date: 01 February, 1998 Format: Paperback Volumes: 1 List Price(USD): $12.95 |
Average Customer Rating: 4.1 (10 reviews)
Rating: 5
Summary: Fantastic communications tips & techniques
Comment: I read this book to fulfill my reading assignments in my speech class. I figured, out of the five books to choose from this would probably help me the most with my job. As it turns out, I can benefit a great deal from all the communicating tips and techniques Mr. Eales-White covers in this book. Some of it is common sense, but don't we all know intelligent people who do not have any common sense at all? This book can help the average person achieve confidence and satisfaction in dealing with everyday relationships. He instructs you through the proper way of listening and questioning by giving you examples of conversations that are effective and ineffective. I was impressed with the way he introduces the right context, the best attitude and the right approach to good communication skills. He also gives you tips on how to become more creative, assertive and persuasive in dealing with others. If you can achieve this, you can make things happen your way. Mr. Eales-White includes various conversations and proper procedures to handle each type of situation. Because the human race is such a complicated and emotional race there is a right way and a wrong way to deal with people. I have been in the work force for about twenty years, and I wish I had read this book sooner because it would definitely given me a boost in my self confidence. In addition, he also gives you case scenarios in every chapter and guides you through the proper positive way of dealing with every day social situations. With effective communication you can encourage a highly volatile negative person into doing something positive. This book covers those key skills necessary to survive the relationships with your boss, your clients, and your subordinates. It explains how to take control of an explosive situation, how to pull information out of people, and how to be positively aggressive and persuasive in any type of meeting or conversation. In my opinion, Eales-Whites book is a great self help book for the average person to develop effective listening and communications skills. His ideas should be taught in a college class setting or as part of an inservice training at work.
Rating: 4
Summary: Manage communications in all area of life.
Comment: You are in a business meeting and the right thing to say or do just doesn't come to you. You are contracting work on your home, or you are driving your teenager to school in a too quiet car. You ask questions that produce one word answers or the wrong answers. You have a conversation in which you say all the things you feel will bring about a desired outcome, but you do not get the results you seek. Everyone has experienced these types of situations at some time, everyone has often sensed that a slightly different approach might be better. Rupert Eales-White, in his book "Ask The Right Question: How to Get What you Want Every Time and in Any Situation," provides an informative reference for anyone who wants to improve their business or personal relationships. The author focuses on teaching effective questioning skills as the key to improved communications and persuasion in many situations. Listening skills, context and concept development and approach formation are also reviewed for their benefits in achieving optimal communications. The book also promotes assertiveness traits that maximize communications and demonstrates the importance of creative thinking. The author includes exercises designed to sharpen both assertivness skills and creative thinking adeptness. Eales-White's book is a good sense guide that uses real life situations and conversations from business and personal settings in its analysis. The strategies that are recommended seem reasonable and user friendly. Eales-White's suggestions are written in language that most people will be comfortable using, unlike some books that suggest saying and doing things that average people find foreign and uncomfortable. The author uses typical problems and dialogues from actual situations. Eales-White compares unsuccessful communications to those improved by using his effective questioning and listening skills to demonstrate the changes in outcomes that can be achieved by using the strategies in his book. This book is well rounded, touching on ideas that enhance business relationships with the boss, subordinates and clients, as well as personal relationships. The author even supplies techniques that enrich the interview process and that refine the running of productive meetings. Eales-White's suggestions may indeed produce the information and cooperation needed to effectively manage every business and personal relationship, and is a sensible book that managers at every level should add to their collection.
Rating: 4
Summary: A Good Read!
Comment: Author Rupert Eales-White emphasizes the importance of using active listening, focusing on a particular subject, and asking good open-ended questions to get productive results from interviews and conversations. He mixes a few examples with specific how-to principles outlining ways to structure effective conversations. This generally solid book has the feel of a textbook. Some readers may find it too structured or basic, since the author breaks down conversations into sentences with some detail. The book's approach may be more appropriate in organizational cultures where people prefer a focused style of questioning. Those who prefer a more informal, casual conversational style may find his approach less suitable. We at getAbstract.com recommend this book to human resource professionals, to those facing critical interviews, and to those who wish to think strategically about their conversational, information-gathering, or persuasive skills.
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Title: The 7 Powers of Questions: Secrets to Successful Communication in Life and at Work by Dorothy Leeds ISBN: 0399526145 Publisher: Perigee Books Pub. Date: 12 September, 2000 List Price(USD): $13.95 |
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Title: Smart Questions: The Essential Strategy for Successful Managers by Dorothy Leeds ISBN: 0425176592 Publisher: Penguin Putnam Inc. Pub. Date: 07 November, 2000 List Price(USD): $12.95 |
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Title: Questions that Work by Andrew Finlayson ISBN: 0814470777 Publisher: American Management Association Pub. Date: 15 May, 2001 List Price(USD): $19.95 |
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Title: Smart Questions : Learn to Ask the Right Questions for Powerful Results by Gerald Nadler, William Chandon ISBN: 0787971375 Publisher: Jossey-Bass Pub. Date: 19 March, 2004 List Price(USD): $27.95 |
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Title: Listening: The Forgotten Skill : A Self-Teaching Guide (Wiley Self-Teaching Guides) by Madelyn Burley-Allen ISBN: 0471015873 Publisher: Wiley Pub. Date: February, 1995 List Price(USD): $18.95 |
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